Product Design Lead

In this role, you will work with us to design complex digital products and platforms for our clients-with a strong focus on quality, consistency, and user experience. You will collaborate closely with colleagues from strategy, design, project management, and technology in interdisciplinary teams.

We're looking for a CX Lead / Product Design Lead with strong experience in large, complex client environments. This role combines strategic experience design, product ownership and design leadership.

The role acts as the experience owner on projects - accountable for the quality and coherence of digital products across markets. You'll lead experience and design decisions end-to-end, from research and concept through design, content and delivery, working closely with project management and technology partners.

This role is rooted in design craft, with the seniority to advise clients on strategic CX and product decisions and to lead multidisciplinary teams.

What you will do

• Own end-to-end experience and product quality, including accessibility and inclusivity, on complex digital projects
• Define experience vision, principles and priorities together with clients and internal teams
• Lead UX, UI direction across large platforms, journeys and touchpoints
• Apply structured design methodologies across discovery, concept, validation and delivery
• Plan, guide and synthesise user research and testing
• Translate business goals, user insights and brand intent into coherent and scalable experience frameworks
• Develop, evolve and apply design systems in close alignment with client-owned governance models
• Work closely with technology partners to ensure accessible experience concepts are feasible and implemented with quality
• Act as senior client counterpart for experience, product and accessibility topics
• Lead, mentor and quality-assure designers across UX, UI and content
• Partner closely with project management on day-to-day project leadership, scope, priorities and risks
• Facilitate workshops, decision sessions and design reviews with senior stakeholders
• Ensure experience quality through delivery, launch and ongoing optimisation, * International projects for renowned brands within a strong network
• A high degree of autonomy and genuine creative freedom
• Flexible work arrangements with the option for hybrid work
• An open, collaborative team culture with an office dog policy
• Personalized training and development opportunities
• A work environment where good ideas are valued, achievements are recognized, and personal growth is actively encouraged
• Challenging projects at the intersection of creativity, technology, and data
• Contribution to the company pension plan

• 8-10+ years experience in digital strategy, product or experience design, ideally in an agency or consultancy working with large clients

• Proven experience leading digital products or platforms end-to-end from a design and experience perspective

• Strong background in strategic UX and experience design, combined with hands-on design leadership

• Experience working with large design systems spanning multiple markets, brands or business units

• Solid understanding of accessibility principles and standards (e.g. WCAG) and how to apply them pragmatically in real projects

• Good understanding of enterprise CMS and platform environments (e.g. Sitecore, AEM) from an experience and content perspective

• Deep knowledge of UX research methods, design frameworks and structured problem-solving approaches

• Experience planning and interpreting user research, testing and validation

• Ability to translate complex insights into clear experience direction and concrete design decisions

• Confident collaborator with technology teams, without needing to own technical solutioning

• Experience leading and mentoring designers and setting quality standards

• Clear, confident communicator with senior client stakeholders

• Fluent in German and English

Omnicom Precision Marketing Germany brings together Omnicom's leading digital and precision marketing agencies under one roof. With approximately 700 employees and as one of Germany's largest digital agencies, we offer our clients integrated end-to-end solutions that are simple, efficient, and future-proof. In addition to MRM, Omnicom Precision Marketing Germany's agency brands include Credera, Critical Mass, Interone, TLGG, RAPP, and TRACK. Together, we combine creative excellence, data-driven experience design, and cutting-edge technology to transform ideas into effective campaigns with measurable impact. We are seeking experienced colleagues to join our agency brand MRM and serve our clients as Product Design Lead (m/f/d) as soon as possible.