Product Owner - musicMagpie

We've recently welcomed musicMagpie to the AO family, a company that shares our passion for putting customers first, caring about colleagues and making a real difference. Together, we're set to make an even bigger difference and with that comes exciting opportunities to shape the future of sustainable tech.

musicMagpie are on a mission to make tech more affordable and help protect the planet by encouraging recycling, refurbishing, and repurposing tech and physical media products. They give millions of customers a smart, sustainable, and trusted way to buy, sell, and rent phones, tablets, games consoles, laptops, and other tech - all in one place.

We're looking for a Product Owner to guide development teams in building high quality, customer centric products and features, using feedback from stakeholders to drive continuous product improvement.

You'll work closely with the Senior Product Owner to build a roadmap that's suitable for customers, stakeholders and the business that outline key requirements, understanding the personas of the product and then leading product ceremonies to remove any blockers and create a path to help create acceptance criteria.

Our Product Owners collaborate with a whole range of different teams, from merchandising and marketing to UX and commercial, to ensure solid user experience and usability principles are applied when making changes to existing and new experiences, and relay results of changes to maintain a positive morale.

Here's What You Can Expect To Be Doing

• Reporting to the Senior Product Owner within the Product & UX function
• Digital Product Owner to the Website Product team, owning the backlog for this team
• Act as the voice of the customer (whether consumer or business user) to guide all stages of software development, including user story development, sprint planning, and prioritisation of the product backlog.
• Work with business and technical stakeholders to develop and document user stories
• Maintain the product backlog and keep the roadmap up to date ahead of key stakeholder meets
• Use feedback from development retrospectives (and gather stakeholder and customer where possible) to improve and optimise ways of working and refine processes
• Lead the sprint review meeting to present the output from the sprint to key stakeholders.
• Analyse feedback from sprint reviews, and other data such as end user feedback and operational metrics, to identify and understand product needs.
• Work with the development team to create acceptance criteria and definitions of failures and done.
• Assist the team on the development of feature tests, test cases, and regression tests.
• Set expectations with business stakeholders for delivery of new capabilities, features, and functionalities.

• Ability to understand complex business problems and identify and interpret business needs.
• Experience with website analytics tools
• Advanced knowledge of agile development methodologies.
• Demonstrated facilitation and influencing skills to drive decision making among stakeholders with diverse perspectives and priorities.
• Demonstrated ability to communicate complex technical information in a concise, simple manner for stakeholder understanding
• Strong problem solving and analytical skills.
• Knowledge of agile planning tools (e.g. JIRA, DevOps) preferred
• Relevant experience expert in a product owner role preferred
• Product owner certifications (e.g. Certified Scrum Product Owner, SAFe Product Owner Certification) desirable

musicMagpie is the surprisingly quick and easy way to declutter and get cash for your stuff, which is why millions of people use us every year to sell their mobile phone, games consoles, tablets, smartwatches, CDs, DVDs, Games, Books, Blu-Rays & much more (you can now sell LEGO® with us too!). We've paid hundreds of millions to our happy customers - the smart, sustainable and trusted way to shop an sell

As a pioneer in the circular economy, we've built a trusted platform using our circular model of recycling, refurbishing, reselling and renting products to give tech a second life and help to reduce e-waste on a massive scale.

Our Benefits

As a musicMagpie employee, you'll be part of a company that's making a real difference, redefining how people buy and sell tech, and shaping a greener, more sustainable future. Plus, you'll have the

chance to learn, grow and innovate alongside a team that's friendly, supportive and always looking ahead!

· 33 days holiday (inclusive of Bank Holidays)

· Holiday purchase scheme on top of your above statutory allowance!

· Salary sacrifice pension scheme

· Share save scheme

· Discounts across the musicMagpie product range

· Making a difference - 2 days paid leave for volunteering at a charity of your choice

· Health & wellbeing - Employee Assistance Helpline (EAP) & access to mental health first aiders and much more, Surname * Email * Mobile * Upload your CV * Choose to upload file

That's great! We'd love to know more about you!

How do you describe your gender identity? How do you describe your ethnic background? How do you like to describe your sexual identity or sexual orientation? Do you identify as a person with a disability or are you a person with accessibility needs? How would you describe your Neurodiversity?

Great! Do you require any reasonable adjustments if we were to invite you to an interview?

Reasonable adjustments

What are reasonable adjustments?

We want to make sure you have the best possible experience throughout our recruitment journey. If there's anything we can do to make the process more comfortable or accessible, like arranging a ground floor meeting room for an interview or having a sign language interpreter join you, please let us know below. We're here to support you every step of the way. If this role was recommended to you by someone already working at AO, please tick the box and let us know their name. Referrer First Name Referrer Last Name By ticking, this means you are giving us your permission to keep in touch with you over the next 12 months using the information you have submitted. We will share content with you every now and then about AO and update you on relevant job opportunities. To opt out at any point, please email careers@ao.com

Your applications in!

One of our recruitment team will be in touch soon with an update as soon as they can.

In the meantime, why not check out what life at AO is all about! Explore Now What are your salary expectations? * Are you able to work in our Stockport office twice a week? * Do you now or will you in the near future require visa sponsorship? * Current / last job title * Company name * Time in current job * When can we call you? * Describe your responsibilities *

Takes just 2 minutes to complete!

AO is for everyone!

We should all feel that we belong. That's why we are creating a welcoming and inclusive place to work.

We're proud to be different. From how we look to the way we talk to our customers, we skip to the beat of our very own drum. We know that being different together is our superpower and we celebrate it because it makes us stronger, more creative, and better at what we do.

We believe the people we employ should reflect the diversity of our customer base; that way, we can communicate in a way that recognises all backgrounds, races, ethnicities, genders, ages, religions, abilities, and sexual orientations.

And that's why we're asking these questions. Making sure our recruitment process is inclusive is a key part of what we're doing at AO to encourage diversity as an employer. Read more

How will we use the data?

After we've collated the data, we'll look at the patterns to assess if we are inclusive at each stage. If it turns out that we aren't, then the data may help us identify where we can improve.

The data collated won't have any impact on your application and is not shared with hiring managers or the recruitment team.