Cyber Security Analyst

We're looking for a Cyber Security Analyst to join our Risk and Compliance team based at Carr Lane, Hull .

This role is central to protecting KCOM's information, systems and data. You'll help safeguard our organisation by identifying and assessing cyber risks, monitoring security threats, supporting incident response and ensuring we remain compliant with recognised security standards and regulatory requirements.

Working collaboratively across the business, you'll play a key role in strengthening our security posture, embedding good security practice and supporting our wider risk management objectives in a fast-moving and evolving threat landscape., * Identify, assess and report cyber security and privacy risks in line with KCOM's risk management framework.

• Develop, maintain and support information security policies, standards and procedures.
• Operate and monitor security technologies including SIEM, vulnerability scanning tools, EDR/XDR and other security platforms.
• Manage vulnerability scanning, penetration testing and remediation activities, working closely with delivery and network teams.
• Investigate and respond to security incidents, from detection and analysis through to containment, recovery and lessons learned.
• Maintain incident response playbooks and support business continuity and disaster recovery planning.
• Monitor emerging cyber threats, technologies and best practice relevant to the telecoms sector.
• Produce clear, accurate cyber security metrics and performance reports for stakeholders.
• Support compliance with recognised frameworks and standards such as ISO 27001, Cyber Essentials Plus and NCSC CAF.

• Experience or strong familiarity with cyber security governance, risk management and compliance activities.
• Exposure to security monitoring, vulnerability management and incident response processes.
• Knowledge of common security technologies such as SIEM, firewalls, IDS/IPS, EDR/XDR, vulnerability scanners, phishing simulation tools and cloud security (ideally Microsoft Azure).
• Understanding of security frameworks and standards such as ISO 27001, Cyber Essentials Plus, NIST, NCSC CAF or CIS.
• Strong written and verbal communication skills, with the ability to engage both technical and non-technical stakeholders.
• Ability to manage multiple priorities, work under pressure and contribute to continuous improvement.
• A recognised cyber security qualification, such as a Level 4 Cyber Security Apprenticeship or equivalent.
• Confidence using Microsoft tools including Word, Excel and PowerPoint.

Desirable but not essential:

• Certifications such as CompTIA Security+, CySA+, Certified SOC Analyst (CSA), Microsoft SC-900, Certified in Cybersecurity (CC) or GSEC.
• Experience working in IT infrastructure, network operations or technical support environments.
• Knowledge of cloud security principles, particularly within Microsoft Azure.

• 28 days holidays plus bank holidays
• Excellent Pension Scheme with generous employer contributions
• Volunteering days
• Life Assurance and Income Protection
• Corporate Discount schemes
• We support hybrid and remote working
• A variety of health, wellbeing and lifestyle benefits to choose from

KCOM goes beyond broadband - for us it's about community, innovation, and commitment. Since 1904, we've been integral to Hull and East Yorkshire, delivering award-winning broadband services and being at the heart of our region. Join us in expanding our full-fibre network and connect more homes and businesses. At KCOM, collaboration fuels our innovation, driving us to be the best and keep our customers seamlessly connected. We empower our customers to thrive in the digital age, and we're passionate about making a real difference in their lives. Why Work with Us The Power is all Yours At KCOM, our dedication to our people mirrors our commitment to our customers. Immerse yourself in a workplace that values you as an individual, offering family-friendly policies and adaptable working arrangements. Engage with us through employee forums, enjoy a wide range of on-site facilities, and a suite of services supporting colleagues from diverse backgrounds. Benefit from an employee assistance program, occupational health support, a variety of online wellbeing tools as well as our personal development learning platform. Values are not just words for us - they are the foundation of our dynamic workplace. Grow with us, seize opportunities to progress, and unleash your potential in an environment designed to nurture your professional development. Equal Opportunity Employer We champion inclusivity for all, celebrating diversity through forums and DEI events. Join KCOM and thrive in a culture that values and nurtures your potential. We are signed up to the Armed Forces Covenant and Disability Confident Scheme and we support local schools and colleges with mock interviews and careers advice.