GCP Cloud Infrastructure Engineer

The GCP Cloud Engineer is a hands-on technical role responsible for the deployment, support, and continuous improvement of GCP environments. The role is focused on execution, automation, reliability, service quality, and operational governance.

Working within established architectures, standards, and policies, the role plays a key part in cloud operations, service management, and supplier governance, ensuring GCP services meet agreed service levels and operational requirements. The role collaborates closely with internal delivery teams, service management functions, and external suppliers., GCP Engineering & Platform Operations

• Build, configure, and operate GCP infrastructure and platform services to support business workloads.
• Deploy and support GCP services across compute, networking, storage, identity, and PaaS.
• Support and enhance GCP landing zones and shared cloud platform components.
• Take ownership of the operational health of GCP environments.

Infrastructure as Code & Automation

• Develop, maintain, and execute Infrastructure as Code (IaC) using Terraform, Ansible, etc
• Deliver changes through automated pipelines, ensuring consistency and repeatability.
• Increase automation across build and run activities to reduce manual effort and improve reliability.

Cloud Operations & Reliability

• Operate GCP environments day to day, including proactive monitoring and fault resolution.
• Troubleshoot and resolve infrastructure and platform issues in production and non-production environments.
• Support availability, performance, and resilience objectives for critical services.
• Contribute to incident resolution and technical root cause analysis, with a strong focus on prevention.

Monitoring, Observability & Optimisation

• Implement and maintain monitoring, logging, and alerting using GCP monitoring, Log Analytics, and related tools.
• Identify and remediate reliability, performance, and capacity issues.
• Monitor GCP consumption and costs, highlighting optimisation opportunities and inefficiencies.

Security & Platform Governance

• Implement GCP security controls including RBAC, identity, network security, and access management.
• Apply governance standards such as policies, tagging, and configuration controls within build and run activities.
• Support audit and assurance activities through accurate configuration and documentation.

Supplier Collaboration & Technical Oversight

• Work with managed service providers and cloud partners supporting GCP environments.
• Act as a technical counterpart to suppliers during operational issues and platform changes.
• Support service quality through technical input into reviews, escalations, and improvement actions.

Collaboration & Knowledge Sharing

• Active contributor to Cloud Centre Of Enablement forum (CCOE)
• Work closely with DevOps, SRE, and application teams to ensure reliable cloud services.
• Provide technical guidance and support to internal engineers.
• Work closely with Architecture, Cyber and Product teams.

Proven experience in leading cloud engineering teams and product operating model ways of working.

Strong technical knowledge of public cloud platforms (Azure, AWS is advantageous but not essential) and associated services.

GCP certifications.

Expertise in DevOps, SRE, and Cloud Ops frameworks.

Experience managing hybrid delivery models with internal teams and managed service partners.

Familiarity with IaC tools (Terraform, Ansible) and CI/CD pipelines.

Strong stakeholder management and communication skills.

Exposure to FinOps and cloud cost optimisation.

ITIL Foundation or equivalent desirable.

Experience implementing observability tools and practices (e.g. Grafana, AppDynamics, Datadog, Dynatrace, ELK stack).

Implementation of cost management reporting in cloud environments.

Strong experience of supplier/ partner management.

Competitive salary plus car allowance, healthcare, annual bonus potential, 25 days annual leave plus bank holidays rising with service and a company pension scheme with highly competitive contribution rates Permanent, Full time

Pond Street, Sheffield x3 days a week

Extra Benefits

• Family friendly support - enhanced maternity pay, paternity leave, adoption leave and shared parental leave
• Discounts and offers - there are more than 800 offers to help you save on things like groceries, days out, holidays and your household bills*.
• Supportive and generous company sick pay
• Your Wellbeing - you and your family have 24/7 access to services and tools to help you get the most out of life. From your physical and mental health to financial and social support and advice. It's free, and it's for everyone. *Available only to perm employees

With a long and proud history, Royal Mail is one of the most visible and trusted brands in the UK. We keep people and businesses connected every hour of every day and we're passionate about harnessing technology to deliver the best possible results for our customers. Our business is thriving by continuously adapting and adopting advanced technology. We reach every delivery point in the UK and have over 30 million customer touch points per day. We have 165,000 employees, 80,000 PDA's and 30,000 end IT users. We are in an exciting period of transformation with significant growth in parcel & packet volumes and online services and we're focusing on investing in the security, technology, processes, and people that are going to help us continue to achieve great things and grow our business. We have the UK's largest "Feet on the Street" network of over 85,000 postmen and women and the lowest reported carbon emissions per parcel of any major UK delivery company. We are committed to providing sustainable services as we deliver against our environmental ambitions. We are investing in technologies such as electric vehicles and drones. The RMG Technology team are influencing and helping drive the changes across the business as new solutions and services and new ways of working are defined and delivered and we need talented, experienced people who can work at pace and scale to join us and help achieve our goals.