Working Student IT Process Management
Role details
Job location
Tech stack
Job description
Support in maintaining and mapping IT processes within the company's process management system (ARIS)
Support of the IT governance team in design and development of strategic IT documents and guidelines in Confluence
Assist with process design and optimization in an enterprise setting
Collaborate with various international stakeholder to develop and rollout new or updated IT processes
Preparation and harmonization of IT governance documents and policies
Key Accountabilities
Ensure accurate and up-to-date process documentation in Process Management System to improve process transparency and compliance
Contribute to the continuous improvement of IT processes in close cooperation with the IT Governance team
Support the continuous improvement and standardization of processes in the area of IT governance
Contribute to the implementation of defined improvement measures, e.g. by maintaining templates and guidelines and documenting process changes
Requirements
Ongoing university studies in business informatics, computer science, industrial engineering, business administration, or a comparable field
Fundamental knowledge of process modeling language BPMN required
Experience with process management systems such as ARIS, Visio, Signavio, or similar is advantageous
Knowledge of relevant governance standards and frameworks advantageous (ITIL, COBIT, APQC)
Knowledge of project management tools advantageous (Confluence, Jira)
Skills
Excellent communication skills in English
Strong analytical, structured and independent work style, with eagerness to familiarize with new topics
Ability to work cross-functionally in a dynamic, international environment