IT Solutions Engineer (Exeter - South West region)
Role details
Job location
Tech stack
Job description
Based from home in the Exeter area, you'll be the face of Focus Group across the South West region - visiting customer sites to design, deploy, and troubleshoot complex networking and server infrastructure. One day you might be commissioning a multi-site SD-WAN deployment; the next, migrating a customer's server environment or resolving a critical network outage for a fast-growing business.
No two days are the same. That's the point.
What You'll Be Doing
Designing and deploying network infrastructure - routing, switching, firewalls, and wireless across SME and enterprise sites
Installing and configuring server environments - Windows Server, virtualisation, and hybrid cloud solutions
Delivering onsite and remote support for customers across the South West region
Leading fault resolution for time-critical network and infrastructure failures
Taking ownership of multi-technology, multi-site project delivery from start to finish
Auditing and documenting client infrastructure with precision
Collaborating with Project Managers, Service Desk, and 3rd Line Engineers
Requirements
Solid hands-on experience deploying and supporting network infrastructure - routers, switches, firewalls, and wireless
Strong server skills - Windows Server, Active Directory, virtualisation (Hyper-V or VMware)
Experience with cloud and hybrid environments - Azure, Azure AD, and server migrations
A confident troubleshooter - tenacious, methodical, and solution-focused under pressure
Full UK driving licence (essential)
Bonus Points For
- Previous MSP or field engineering experience
- Vendor certifications - Cisco, Meraki, SonicWall, Aruba, Fortinet, or similar
- Experience with SD-WAN, VLANs, VPNs, or structured cabling projects, If you're a self-starter who thrives on complex infrastructure challenges, loves solving real problems in the field, and wants to grow with a business that's going places - we'd love to hear from you.
