Application Services Specialist

• Act as the primary point of contact for all stakeholders involved in the application delivery process.
• Collate and provide reporting to track the effectiveness of the support deliverables
• Managing third party suppliers to ensure that the necessary resources are available and aligned for delivery of all processes.
• Continually assess and improve processes and methodologies to optimise efficiency and effectiveness.
• Apply service management processes across the team and ensure these are adhered to aligning with ITIL best practice.

• Excellent verbal and written communication skills to interact with both technical and non-technical stakeholders.
• Ability to provide detailed and timely service reporting.
• Ability to lead and motivate both on and offshore 3rd party technical teams.
• Ability to resolve any conflicts and facilitate team collaboration.
• An understanding of Service Management principles across Incident, Problem and Change and how to apply this within the Application delivery
• Strong analytical skills to assess risks and identify issues

In March 2021, Correla was created, as an independently owned business to bring in private investment to fuel innovation in the centre of the energy market and beyond. Correla is derived from correlation, because we're all about exploring and enhancing relationships between data, people, and processes. Our SaaS products and Managed Service solutions combine to power industry innovation, simplify an increasingly complex market, and deliver cost and operational efficiencies. Our goal is to support industry transformation, to move to a net-zero future and to positively impact the end-consumer., At Correla, we are committed to working towards being a more diverse and inclusive workplace where our people can truly be themselves. We recognise the benefits of having talented people from a range of backgrounds and cultures who bring different perspectives, life experiences and diversity of thinking. Our aim is to attract and retain the very best diverse talent to help create an exciting, innovative, and successful business that enables us to deliver an exceptional experience for our customers. We would therefore like to encourage applications from people with varied skillsets and experience and from different backgrounds and sectors to help shape our future.