Senior Infrastructure Engineer

• Own and execute technical projects such as server migrations, Microsoft 365 tenant-to-tenant migrations, and network refreshes.
• Conduct regular technical reviews of client environments to identify risks, end-of-life hardware/software, and security gaps.
• Act as a senior escalation point for the Service Desk, resolving complex issues across virtualization, storage, and cloud platforms.
• Maintain high-quality technical documentation and Site Files for client environments to ensure seamless support across the business.
• Support the Team Lead in technical meetings by providing data-driven insights on system performance and required upgrades.

Technologies:

• AWS
• Active Directory
• Aruba
• Azure
• Cloud
• Cisco
• Hardware
• Hyper-V
• Support
• Microsoft 365
• Network
• Security
• VMware
• Veeam
• Windows
• Office 365
• DevOps

• Minimum 3-5 years in a technical role, ideally within an MSP or a multi-site internal environment.
• Proven ability to follow a project plan, meet milestones, and communicate progress clearly.
• Based within a commutable distance of Bedford (for site visits and office collaboration).
• Ideally holding recognizable vendor qualifications.
• Expert knowledge of Windows Server (2019 onward), Active Directory/GPO, and Entra/Microsoft 365/Exchange Online.
• Advanced experience with VMware vSphere or Microsoft Hyper-V.
• Proven experience in Azure or AWS (migrations, environment builds, and security).
• Strong understanding of wired networking, experience with firewalls (Sophos/Fortinet/Cisco), and VPNs.
• Experience with planning, deployment, and surveying of wireless networks in commercial, education, and/or healthcare settings with vendors like Meraki/Aruba/Ruckus.
• Management of enterprise-level backup solutions (Veeam, Redstor, etc.).

We are one of the UKs fastest-growing Managed Service Providers, and we invite you to take your IT career to the next level with us. Our company fosters a friendly and collaborative office culture where every day presents new challenges and opportunities. Enjoy a competitive salary ranging from £35,000 to £38,000, 22 days of annual leave, professional development opportunities, and a supportive environment that values innovative ideas. Located in Bedford, we prioritize quality and collaboration, seeking team members who genuinely care about creating solutions that help our customers succeed.