DevOps Engineer - IT Service Manager

In this role, you will be a core member of the Web, DevOps and Authoring section in theIT-PW group. We provide, among others, services for web hosting, authoring and online collaboration tools such as Google Workspace, Confluence, SharePoint, TWiki and Discourse. By joining us, you will manage and contribute to the continuous improvement of these services., * Management and configuration of 3rd party cloud services: SharePoint Online and Microsoft Forms.

• Maintenance, upgrades, troubleshooting and evolution of 3rd party solutions such as Confluence, TWiki and Discourse, deployed on premise on the PaaS (Platform-as-a-Service) backed by OKD4 (OpenShift) infrastructure.
• Contribution to global evolution of hosting infrastructure, including the future hosting for .NET Framework sites, and the migration and consolidation projects in the area of authoring and online collaboration tools.
• Providing user support to the CERN community., * You are a national of a CERN Member State or Associate Member State . Currently, we cannot consider applications from Pakistani and Lithuanian nationals for positions with a 2026 start date, as the ceiling defined under Article II.5 of the Associate Membership Agreement has been reached.

• Programming and system administration knowledge.
• Experience in managing on-premise services and cloud services.
• Strong problem-solving and analytical skills, with a proactive mindset to identify challenges and drive innovative solutions.
• Good communication and collaboration skills, with ability to work effectively within cross-functional teams., * By the application deadline, you have a master's degree with 2 to 6 years of professional experience since graduation or a PhD with a maximum of 3 years of professional experience since graduation. You are not eligible with only a bachelor's degree.
• You have never had a CERN fellow or graduate contract before.
• Please pay attention to the additional criteria and requirements for this specific position and mentioned above.

• A monthly stipend between 6372-7004 Swiss Francs per month (tax free) depending on your degree.
• 30 days of paid leave per year plus 2 weeks annual closure.
• Coverage by CERN's comprehensive health insurance scheme (for yourself, your spouse and children), and membership of the CERN Pension Fund.
• Family, child and infant monthly allowances depending on your individual circumstances.
• A relocation package (installation grant and travel expenses) depending on your individual circumstances.
• Possibility to extend your contract up to 36 months.
• On-the-job and formal training including language classes.

The IT Department designs, operates, and evolves CERN's core computing and digital infrastructure. It provides the large-scale data processing, storage, networking, and collaboration services that enable CERN's scientific programme. The Department supports the LHC and non-LHC experiments, accelerator systems, and the wider CERN community, while advancing new computing technologies through research, development, and strategic partnerships. of CERN Discover a world where the impossible is made possible! At CERN, the European Organization for Nuclear Research, we are pushing the frontiers of science and technology. Our groundbreaking work brings together not only physicists but also a diverse range of professionals from engineering, technical, scientific, and administrative fields. Together, we foster an environment where innovation and collaboration thrive. Every day, we face exciting new challenges and opportunities to contribute to cutting-edge research that shapes our understanding of the universe. We meet these challenges through the diverse perspectives within our teams, ensuring every contribution is valued and driving our shared sense of inclusion and purpose. Diversity is a core value of CERN since its foundation, and it remains central to our mission and continued success. If you are ready to be part of a dynamic, inclusive community pushing the boundaries of knowledge, CERN is the place where your curiosity and skills can thrive. Be part of our mission to uncover what lies at the heart of the universe! TAKE PART!