AWS Connect Solutions Architect / Lead Engineer
La Fosse
13 days ago
Role details
Contract type
Temporary contract Employment type
Full-time (> 32 hours) Working hours
Regular working hours Languages
English Experience level
Senior Compensation
£ 156KJob location
Remote
Tech stack
Amazon Web Services (AWS)
Cloud Computing
Cloud Engineering
Amazon DynamoDB
High-Level Architecture
Python
Amazon Connect
AWS Lambda
Information Technology
Amazon Lex
Job description
- Lead the engineering strategy and roadmap for the AWS Connect platform
- Act as the senior technical SME across multiple product squads
- Design scalable, secure, and efficient AWS Connect solutions
- Improve and optimise existing telephony and webchat capabilities
- Support maintenance, enhancements, and future platform growth
- Work closely with product, engineering, and business stakeholders
- Provide hands-on delivery where needed across architecture and engineering
Requirements
- Strong commercial experience with Amazon Connect / AWS Connect (essential)
- Proven background as a Solutions Architect, Lead Engineer, or similar senior role
- Hands-on engineering capability - not just high-level design
- Strong AWS services knowledge including:
- AWS Lambda
- Amazon Lex
- Python
- DynamoDB
- Experience supporting contact centre transformation programmes
- Ability to work autonomously in a consultative contract environment
Benefits & conditions
£450 - £600 per day | Outside IR35 | Fully Remote | Initial 6-Month Contract
The Opportunity
You'll be brought in to strengthen the current structure, provide senior technical ownership of AWS Connect, and support multiple squads who need specialist expertise.
The business currently uses the platform across telephony and webchat, with ambitions to extend usage into wider customer service and engagement channels.
