Systems, Data & MI Administrator

System Administration & Improvement

• Supporting the Salesforce-NetSuite integration to ensure seamless data flow between systems
• Identifying opportunities and driving efficiencies in how the Sales teams interact with and utilise Salesforce day-to-day
• Organising and maintaining the Sales teams SharePoint folder structure to ensure documentation is accessible and well-managed
• Support the day-to-day administration of 2i's core enterprise systems, including Salesforce and NetSuite
• Assist with user access management, system configuration, and change documentation
• Help triage and resolve system issues, escalating where appropriate
• Contribute to testing, documentation, and change enablement activities
• Support the identification and implementation of system improvements

Systems & Data Architecture

• Assist in maintaining up-to-date documentation of 2i's systems landscape, integrations, and data flows
• Support the design and delivery of system integrations and data architecture improvements
• Help assess the impact of changes to platforms and data pipelines

Data Analytics & Reporting

• Develop and maintain reports, dashboards, and KPIs using 2i's data and analytics tools
• Perform analysis to identify trends, patterns, and insights that support revenue, operational and strategic decisions
• Validate data and help ensure consistent definitions and standards are applied across reporting
• Provide ad hoc data and analytics support to internal stakeholders across the business
• Support the rollout and adoption of self-service reporting tools and dashboards

General

• Work collaboratively with colleagues across the Data Systems & MI team, and wider Operations and business functions
• Support the Data Systems & MI Manager in delivering the team's roadmap and priorities
• Maintain clear documentation of work completed and changes made

What You'll Bring

At 2i, we value proactiveness and fresh perspectives. So, whilst we have established processes for managing and delivering our work, we're always looking for ways to evolve. You'll bring new ideas, spot ways to improve efficiency and challenge the way things are currently done to make them better.

• Experience working with enterprise systems such as Salesforce and NetSuite
• Strong administrative and analytical skills, preferably in consultancy or multi-client environments.
• Familiarity with system integration concepts or tools
• Proficiency with data and reporting tools, for example, Excel, Power BI, or equivalent
• Excellent communication skills, written and verbal, with the ability to explain data clearly to non-technical colleagues

Personal Qualities

• Curious and analytical, you enjoy exploring data and finding answers to business questions
• A collaborative team player who is also comfortable working independently
• Proactive in identifying issues and suggesting improvements
• Strong attention to detail, you take pride in producing accurate, reliable work
• Keen to learn and develop within a fast-growing, evolving function
• Clear and confident communicator, comfortable engaging with stakeholders across the business

• Career development pathways tailored for your personal and professional learning within 2i, giving clear direction for your career with us

• 26 days of annual leave + the option to buy and sell holiday (up to 5 days)

• Private Health Care + access to other mental health and wellbeing services including Gym Memberships, Counselling, Cycle to Work Schemes + many more

• Individual and Company related performance bonus

• Flexible working in a hybrid environment across the UK

What if you are a partial fit?

Curious? We want to hear from you!

We don't believe in the "perfect" hire. What we do believe in is the benefits of creating a team built of different perspectives, backgrounds, career paths and ways of working. What we value most are team players who are eager to take their growth into their own hands and utilise the people around them.

We're committed to inclusion

We believe that diverse teams make better decisions, are more creative, and build enriched cultures. That's why we're committed to creating an inclusive workplace where everyone feels they belong.

We have a dedicated Diversity & Inclusion Guild and a Neurodiversity Guild, both led by passionate employees who help shape our thinking and actions in this space.

We're an award-winning Tech Consultancy, focused in Quality Engineering on a mission to become the UK's #1. Over the past 6 years, we've redefined what quality and testing look like at 2i and to our clients. Born from a desire to view quality holistically across the entire SDLC, our Quality Engineers are at the heart of delivering world-class consultancy services. Why Us? At 2i, we put people and quality at the heart of everything we do. Proudly certified as a "Great Place to Work", we are the chosen employer of around 250 people and we're continuing our growth! We invest in our people and are recognised as one of the best places for development and wellbeing. We recently announced our eight-figure private equity funding injection as we aim to increase our revenue by more than £50m in the coming years, which is where you come in… What you'll be doing You will be joining 2i's newly established Data Systems & MI function, acting as a critical Business Partner reporting to the Data, Systems & MI Manager. This is an exciting opportunity to be part of a team that is central to how 2i operates and grows, working across systems administration, data architecture, and analytics to support the business in making better, faster decisions. You will support the administration and improvement of 2i's core enterprise systems, assist in maintaining systems and data architecture, and contribute to the development and delivery of reports and dashboards that give the business clear visibility of its performance. You will play an important supporting role across the function, working closely with internal stakeholders to understand their needs and help turn data into insight.