About Upsun (formerly Platform.sh)
Role details
Job location
Tech stack
Job description
As the Communication Designer at Upsun, you are the guardian of our visual identity and the engine behind our brand's daily expression. You bridge the gap between high-level brand strategy and tactical execution, ensuring that every touchpoint, from digital campaigns to internal assets, is cohesive, polished, and impactful. Your work doesn't just make things look good; it builds trust with our technical audience and clarifies our complex value proposition through world-class design.
You thrive in a fast-paced environment where you can balance "doing" with "directing." Whether you are getting your hands dirty in Figma or providing critical feedback to our external agency partners, you ensure our brand remains consistent, modern, and scalable. You are a visual storyteller who understands that in the tech space, clarity is the ultimate form of sophistication.
By joining us, you'll have the opportunity to shape the visual language of Upsun's global visibility across internal and external assets, making a measurable impact on the entire scope of how our brand is perceived and received.
In this role, you report directly to the Head of Brand and Communications and serve as a cross-functional partner to Marketing, Product, Sales, Engineer, and People teams., * Lead Daily Design Execution: Produce high-fidelity visual assets for social media, website components, sales enablement decks, and digital advertising.
- Translate Technical Concepts: Partner with Product Design to turn complex technical workflows into simplified, "marketing-ready" UI visualizations and original vector illustrations.
- Manage External Partners: Act as the primary creative lead for external agencies and freelancers, providing actionable feedback and quality control to ensure output meets our brand standards.
- Evolve the Design System: Maintain and expand our library of reusable design components and brand guidelines to ensure global scalability and consistency.
- Collaborate on Campaigns: Work with Growth and Events teams to translate strategic briefs into high-performing visual assets that drive engagement and conversion.
Requirements
- Professional Design Experience: 2+ years as a brand designer or art director, ideally within a B2B tech environment or a fast-paced creative agency.
- Tooling Expertise: Expert-level proficiency in Figma and Adobe Creative Cloud (Illustrator, Photoshop, InDesign), along with comfort using Google Workspace and Slack.
- Systems Thinking: A proven ability to work with and evolve complex brand systems and component libraries across diverse formats.
- Technical Visualization: Exceptional skills in vector design and the ability to translate abstract cloud concepts into visuals that resonate with a developer audience.
- Workflow Autonomy: Strong organizational skills to manage high-volume requests via project management tools like ClickUp, prioritizing tasks based on business impact.
Benefits & conditions
Upsun is the cloud application platform humans and robots love. It is built for today's hybrid teams, where AI agents write and test code and humans focus on solving the problems that really matter. Developers, DevOps engineers, and platform teams use Upsun to build, ship, and scale confidently without wrestling with backend infrastructure. We give you your time back. You get:
- Predictable performance, even at scale
- Secure, compliant environments by default
- Real-time observability and profiling built in
- Cloning, configuration, and provisioning in seconds
- AI-ready features that plug directly into your stack
The name says it all. "Up" means uptime, reliability, and acceleration. "Sun" reflects our follow-the-sun-support, a 24x7, globally distributed support team keeping the lights on while you rest. Our core belief is that software should power brighter solutions and greater innovation.
Upsunners are a remote, global workforce, and we thrive in a multicultural team. We are committed to open source and an open, welcoming environment. Our team spans the globe and the experience spectrum.
What's our commonality, our cultural fabric? A curious spirit and a thirst for knowledge; an eagerness for innovative ideas and cultures. We believe we can build anything together in an environment that frees you to do your best work.
Our values:
We make a positive impact.
We aim for the stars.
We care for each other.