Voice IT Field Support Specialist

The job duties of the IT Field Support Specialist are as follows:

• Conducts sites surveys; assesses and documents current site configuration and user requirements.

• Analyzes existing requirements and prepares specifications for hardware acquisitions.

• Develops hardware installation schedules.

• Prepares drawings documenting configuration changes at each site.

• Prepares site installation

• Configures computers, communications devices and peripheral equipment.

• Trains site personnel in proper use of hardware.

• Troubleshoot, repair, and test computer workstations, printers, peripherals, and teleconferencing equipment Install and configure computer workstations, printers, peripherals, and teleconferencing equipment and associated cabling

• Maintain government and/or vendor-manufactured fiber optic/Ethernet cables & telephone systems

Minimum education and experience level: High school/GED and zero (0) to two (2) years of experience AND 8570 Certification. Preferred Security +. Will accept an AA or BS in a technical field as a substitute for years of experience.

• Highly skilled in installing, repairing and troubleshooting computer hardware and peripherals.

• Well-versed in installing windows, software, applications, antivirus and patches.

• Demonstrated ability to read and understand technical manuals and schematics.

• Expertise in Microsoft Office Applications (Word, Excel, PowerPoint and Access).

• Able to manage time and priorities effectively.

• Able to work efficiently with minimal supervision.

• Proficient in working with end-users remotely.

• Familiar with Active Directory security and policies.

• Excellent analytical and problem-solving skills.

• Outstanding communication skills to relate with team members and support workers.

Must be available to work an 8-hour shift between the hours of 6am-and 6pm, as determined by management. Must be able to lift up to 50 pounds and able to drive a company vehicle. The usual and customary methods of performing the job's functions require the following physical demands: significant lifting, carrying, pushing, and/or pulling; some stooping, kneeling, crouching, and/or crawling; periodic work in tight areas.

We offer competitive compensation and benefits to include:

• • Medical/Dental/Vision Insurance
• • 20 Days of Paid Time Off (PTO) + Federal Holidays
• • 401k with Employer Match
• • Profit Sharing
• • Tuition Reimbursement
• • Flex Spending Account
• • Life Insurance, Long & Short-Term Disability
• • Pet Adoption Reimbursement
• • Annual Physical Fitness/Wellness Allowance
• • Supplemental Insurance
• • Employee Referral Program
• • Performance Incentives
• • On-The-Spot Rewards

Other company-sponsored perks include after-hours events, logo apparel, holiday parties, and more!

Vetegrity is an employee-focused small business, founded in 2008. We are passionate about supporting the missions of the Intelligence Community and the Department of Defense. As a Service-Disabled, Veteran-Owned Small Business, we pride ourselves on our commitment to excellence and integrity in everything we do.