Analytics & Data Manager

The Analytics & Data Manager provides technical and strategic leadership for the organization's analytics, reporting, and data systems. This is a hands-on technical leadership role focused on analytics architecture, systems design, and procedural clarity.

This role strengthens the organization's analytics function by reducing reliance on ad hoc solutions, improving reliability and continuity, and enabling analytics staff to deliver consistent, meaningful insights. It ensures that data used for program monitoring, decision-making, and external reporting is well-structured, reliable, documented, and scalable.

What You'll Do

• Define and maintain relational data models that support recurring reporting, analysis, and program monitoring needs
• Provide technical direction on how data is extracted, transformed, stored, and surfaced for reporting and analysis
• Assess existing ETL processes for technical debt and recommend prioritized improvements based on risk and impact
• Ensure recurring internal and external reports are produced accurately and on schedule, including resolving upstream data issues
• Identify fragile, manual, or undocumented analytics processes and replace them with repeatable, documented workflows
• Create and maintain technical documentation for data sources, transformations, reporting logic, and dependencies
• Support analysts in scoping and sequencing work by clarifying requirements, dependencies, and tradeoffs
• Communicate data limitations, assumptions, and risks clearly to non-technical stakeholders
• Translate program and leadership questions into technically feasible analytics approaches
• Contribute directly to high-impact or high-risk analytics work during reporting or grant proposal periods
• Support analytics continuity during audits, system migrations, platform changes, or staff transitions

• Bachelor's degree in Computer Science, Data Science, Information Systems, Statistics, Mathematics, Engineering, or a related quantitative discipline - or equivalent practical experience
• Proficiency in MS Office and strong experience with SQL and relational database management systems
• Experience designing, maintaining, or improving analytics systems or reporting workflows
• Demonstrated ability to document technical processes and establish standards
• Experience providing technical guidance, review, or mentorship to analysts
• Comfort working in environments with changing requirements and imperfect data

Desired but not required:

• Experience in nonprofit, government, healthcare, or other compliance-oriented environments
• Familiarity with Salesforce, Tableau, ArcGIS Pro, or ArcGIS Online
• Experience supporting audit readiness, governance, or quality assurance initiatives

Who Would Be Successful in This Role

The ideal candidate is comfortable operating in environments where analytics systems are growing and formal processes are still being established. They enjoy bringing structure to complexity and balancing hands-on technical work with mentorship and guidance. If you're motivated by long-term reliability, clarity, and impact - and you value documentation and repeatable processes as tools for sustainability - we'd love to hear from you.

• Comprehensive Health Coverage - Health, dental, and vision insurance starting within 30 days of hire
• Generous Paid Time Off - Ample vacation days, personal days, and holidays
• Hybrid Work Schedule - A mix of remote and in-office workdays
• Retirement Savings Plan - We match contributions up to 1%
• Paid Parental Leave - 12 weeks of fully paid leave for all new parents, including birth, adoption, and foster care placements

Action for Children is Central Ohio's child care resource and referral agency. Our mission is to transform the lives of children by supporting, empowering, and advocating for the adults who make the biggest impact - their parents, caregivers, and teachers. We foster a supportive, collaborative, and mission-driven culture where staff are encouraged to bring their whole selves to work, grow professionally, and contribute meaningfully to the well-being of families and communities.