IT Infrastructure Engineer

Responsible for designing, building, operating, and improving the core technology systems of organizational IT infrastructure. This role sits between hands-on operations and forward-looking engineering, with a focus on stability, scalability, security, and reliability., + Plan and implement infrastructure for servers, networks, storage, and cloud services.

• Maintain Windows/Linux servers, virtualization platforms, and identity systems.
• Support core networking services such as routing, switching, firewalls, VPNs, and segmentation.
• Deploy and manage cloud infrastructure (IaaS/PaaS).
• Use automation and Infrastructure-as-Code tools to standardize builds and reduce manual work.
• Work closely with security teams to implement hardening, patching, logging, and access controls.
• Support regulatory or policy requirements.
• Monitor system health and performance.
• Partner with application teams, service desk, vendors, and leadership.
• Document architectures, procedures, and standards.
• Participate in on-call rotations for critical systems.
• Perform other duties as directed., + Identity and access management concepts, including Active Directory and group policy.
• Hybrid infrastructure environments integrating on-premises systems with cloud services.
• Virtualization platforms and concepts such as high availability and resource optimization.
• Enterprise networking fundamentals, including TCP/IP, DNS, DHCP, VLANs, routing, and firewalls.
• Systems security best practices, including patch management, access controls, logging, and monitoring.
• Backup, disaster recovery, and business continuity principles.
• Automation and scripting concepts used to standardize system configuration and deployment.
• Change management and incident response processes in production environments.
• Infrastructure monitoring and performance tuning techniques.
• Public-sector compliance, policy, and audit considerations related to IT systems.
• Vendor coordination and technical support escalation in enterprise environments.
• Technical documentation standards and knowledge-transfer practices.

Ability to:

• Analyze existing infrastructure and identify practical, cost-effective system improvements.
• Design, implement, and maintain reliable on-premises and hybrid infrastructure solutions.
• Troubleshoot complex system and network issues across multiple platforms and environments.
• Automate and standardize infrastructure processes to improve consistency and reduce operational risk.
• Communicate technical information clearly to non-technical stakeholders and collaborate across departments.

Physical Requirements:

• Frequently lift and carry up to 50 pounds;
• Frequently bend and kneel during the shift;
• Frequently push and pull objects;
• Frequently flex upper trunk forward at the waist and partially at the knees;
• Frequently rotate upper trunk to the right or left while sitting or standing;
• Place arms above, at or below shoulder height.

Bachelor's degree in Information Technology, Computer Science, or a related field, or an equivalent combination of education and experience. Three (3) to five (5) years of experience in IT infrastructure, systems administration, or network operations, preferably in a public-sector or other regulated environment. Demonstrated experience supporting and improving Windows-based server and network infrastructure in hybrid on-premises/cloud environments. Strong understanding of enterprise networking fundamentals, virtualization, automation/scripting, and systems security best practices. Ability to work within formal change management processes, collaborate across departments, and communicate technical concepts clearly.

Physical Exam Required Valid Texas Driver's License, Do you have a Bachelor's degree in Information Technology, Computer Science, or a related field? If yes, which field?

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Do you have Three (3) to five (5) years of experience in IT infrastructure, systems administration, or network operation?