Application Support/Tester

Koniag Services, Inc.
Vienna, United States of America
1 month ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Intermediate

Job location

Vienna, United States of America

Tech stack

Data analysis
Backup Devices
Regression Testing
Splunk

Job description

The Application Support / Test Engineer will serve as lead or Subject Matter Expert for our suite of custom applications. Responsibilities include supporting Tier 2 production issues as well as working with team members to support adhoc tasks for the applications.

Essential Functions, Responsibilities & Duties may include, but are not limited to:

  • Serve as subject matter specialist for the Applications Engineering Area.
  • Knowledge includes understanding the front end capabilities as well as learning the backend database.
  • Resolve complex technical issues, manage incident responses, and collaborate with cross-functional teams to ensure high uptime
  • Analyze data integrity, perform complex data calls and queries.
  • Support root cause analysis for production incidents.
  • Document processes, SOPs, guides as needed.
  • Support regression testing for new deployments.
  • Write, implement, and execute test cases.
  • Provide training support for on call engineers including writing training job aids and conducting training.
  • Participate in projects to evaluate current environment technology and ensure continual innovation and optimization of hardware and software.
  • Review and refine relevant operational Splunk alerts for application health

Requirements

  • 3+ years related experience.

  • Must have excellent verbal and written communication skills

  • Must be proactive to address ongoing production issues.

  • Must be able to demonstrate working in an operational environment where priorities change frequently.

Education:

  • Bachelor's degree in related field

Clearance requirement:

  • Top-secret security clearance

Benefits & conditions

We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more.

About the company

Kadiak, LLC a Koniag Government Services company, is seeking an Application Support/Test Engineer with a Top-Secret Security clearance to support Kadiak and our government customer in Vienna, VA. This is a surge position., Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit www.koniag-gs.com. Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352

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