Microsoft Dynamics 365 Business Central Supervisor - Functional Lead

To support this growth, we are seeking a senior Functional Lead Consultant based in North America to act as our onshore representative. This role will lead requirements gathering, UAT, training, and go-live activities, while closely collaborating with our offshore delivery teams. We are specifically looking for industry expertise in Manufacturing and Food & Grain businesses, with the opportunity to grow and build a local team as we continue to scale., We are seeking an experienced Microsoft Dynamics 365 Business Central (D365 BC) Functional Supervisor to lead client-facing ERP implementations end-to-end. You will partner with client stakeholders and internal delivery teams to define requirements, perform fit-gap analysis, document business processes, configure D365 BC modules, and train key users.

This role requires strong ERP functional leadership, the ability to run workshops, and confidence working with executive leadership to drive measurable business outcomes through modern cloud ERP solutions., Client Delivery & Functional Leadership

• Lead discovery sessions and facilitate client workshops to elicit requirements and define target-state processes.
• Conduct fit-gap analysis, translate business needs into functional requirements, and align solutions to D365 BC capabilities.
• Lead teams of internal functional consultants through full life-cycle implementations (from design through go-live and stabilization).
• Provide functional oversight across key business processes such as Order-to-Cash, Procure-to-Pay, and Record-to-Report, ensuring process integrity and audit-ready controls (especially important for accounting-led organizations). (Industry-aligned; not directly cited)

Process, Documentation & Tools

• Document business and system processes using Microsoft cloud-based delivery tools (e.g., Azure DevOps / implementation tracking).
• Identify and connect functional and technical requirements to deliver an end-to-end solution (including integrations, extensions, and reporting).

Training, Change Adoption & Stakeholder Management

• Deliver role-based training and train key users on core job functions to ensure adoption and operational readiness.
• Work closely with client executive leadership and stakeholders to ensure the solution supports business objectives and organizational change.

Continuous Improvement & Product Currency

• Stay current with Microsoft updates and release changes to improve client outcomes and keep implementations aligned with modern standards., * D365 BC Functional Consulting (Finance, Manufacturing, Supply Chain, Inventory)
• Workshop Facilitation & Stakeholder Management
• Fit-Gap, Process Mapping, Documentation
• Training & Change Enablement
• Team Leadership & Project Execution

What Success Looks Like

• Runs independent client workshops and produces high-quality functional design/process documentation.
• Documentation & explanation to remote team for getting technical task done.
• Leads a functional team through configuration, SIT/UAT readiness, and go-live cutover.
• Delivers confident executive-level communication and drives adoption via training and change readiness.

• A bachelor's or master's degree in Accounting, Business, Computer Science, Information Systems, or Engineering, or equivalent experience.

• 5+ years of implementation experience with Microsoft Dynamics 365 Business Central and/or Dynamics NAV.

• 5+ years ERP implementation experience using defined project delivery / project management methodologies.

• Proven ability to lead workshops, communicate effectively, and deliver client-facing presentations.

• Two or more Microsoft D365 Business Central / NAV certifications.

• Experience with complex delivery programs and process standardization across multiple teams/workstreams.

• Industry experience in manufacturing (strongly valued), and/or food & beverage, retail, life sciences.

• Strong accounting and operations foundation (e.g., prior accounting/finance leadership exposure), which aligns well with BC finance-led implementations.

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