IT/OT Engineer

Our client is seeking a Senior IT/OT Engineer to lead the integration, support, and advancement of Information Technology (IT) and Operational Technology (OT) systems, with a strong focus on Manufacturing Execution Systems (MES), at their Santa Clara, CA location. This hybrid position is responsible for designing, implementing, and maintaining secure, converged IT/OT architectures, ensuring industrial cybersecurity, and supporting operational continuity within manufacturing environments. The Senior IT/OT Engineer will act as a key liaison between plant operations and corporate IT, guaranteeing that technological solutions are secure, scalable, and compatible with critical industrial environments. The ideal candidate will have a continuous improvement mindset, strong knowledge of industrial platforms and networking, and experience in FDA-regulated and Agile environments is highly desirable., * Design, implement, and maintain converged IT/OT network architectures, ensuring secure connectivity between industrial systems (PLC, HMI, SCADA, MES, Historians) and corporate IT platforms

• Define and manage network zones and conduits according to industrial standards (ISA/IEC-62443)
• Apply and oversee OT cybersecurity best practices, including system hardening, access control, patch management, and vulnerability analysis
• Oversee security solutions such as industrial firewalls, DMZs, IDS/IPS, antivirus, and application whitelisting for plant systems
• Participate in security incident management involving OT infrastructure
• Serve as the primary point of contact for the shop floor for troubleshooting IT/OT/MES operation issues and provide advanced (L3) support for complex incidents in mixed IT/OT environments
• Document incidents, changes, configurations, and technical diagrams; create and maintain standard work procedures and process flow maps for shop floor teams in compliance with standards
• Coordinate activities with engineering, production, maintenance, vendors, and Continuous Improvement teams to implement corrective actions for shop floor issues
• Provide training to end-users and support management in conducting end user assessments as needed
• Monitor shop floor data for completeness and accuracy, report KPIs to management, and support lean initiatives (5S, Rapid Improvement Events, site KPIs, Managing for Daily Improvement, 9-step problem solving, etc.)
• Lead technology modernization projects within manufacturing plants, evaluate new technologies, conduct proof-of-concept tests, and prepare technical recommendations
• Coordinate deliverables, timelines, and resources for OT/IT initiatives
• Create and manage change requests (Santa Clara and Costa Rica sites) to refine processes with new customizations
• Manage system updates, test and release configuration changes, develop new functionalities, and support future expansion
• Stay current with industry trends, regulatory guidelines, and advancements in MES technology to continuously improve implementation and validation processes
• Support new product development and productivity projects by preparing and executing project implementation plans

• Bachelor's degree in Computer Science, Computer/Software Engineering, Electronics, Automation, or equivalent preferred
• 5+ years of experience in a manufacturing IT environment
• 3+ years of experience with IT/OT/MES applications
• Strong knowledge of networking (TCP/IP, firewalls, routing, switching, VLANs)
• Experience with industrial platforms (PLC, SCADA, HMI, DCS, Historian, MES)
• Proficiency in virtualization technologies (VMware, Hyper-V)
• Familiarity with ISA/IEC-62443 industrial cybersecurity standards
• Advanced troubleshooting and L3 support skills in mixed IT/OT environments
• Excellent interpersonal and communication skills to communicate effectively at all levels
• Strong attention to detail with the ability to multi-task and prioritize tasks
• Continuous improvement mindset with strong analytical and problem-solving skills
• Experience with SCRUM or Agile environments desirable
• Ability to work in a fast-paced environment managing multiple priorities
• Experience in FDA regulated environments is a plus

Eight Eleven Group offers competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage with plans that can fit each employee's needs. We offer a 401k plan that includes a company match and is fully vested after you become eligible, paid time off, sick time, and paid company holidays. We also offer an Employee Assistance Program (EAP) that provides services like virtual counseling, financial services, legal services, life coaching, etc.

Disclaimer: Brooksource, Medasource, and Calculated Hire are part of the Eight Eleven Group family of companies and operate under Eight Eleven Group, LLC. All employees receive the same benefits, policies, and terms of employment.