Dynamics / Microsoft Platform Architect

The architect will be responsible for end-to-end solution design, complex customizations, integrations, and technical leadership across the Microsoft Power Platform and Azure ecosystem. Key Responsibilities - Lead architecture and technical design for Dynamics 365 Sales, Customer Service, Customer Insights - Journeys, and Project Operations implementations.

• Own Dataverse architecture including data model, security, performance, ALM, and extensibility strategy.
• Design and oversee complex customizations using plugins, custom APIs, client scripting, and PCF controls.
• Architect and govern integrations using Azure services and Power Platform.
• Produce architecture documentation including HLDs, LLDs, and integration diagrams.
• Mentor developers and provide technical leadership across delivery teams. Platform Extensibility & Development - Hands-on experience developing Dataverse plugins, custom workflow activities, and custom APIs using C#/.NET.
• Strong experience with client-side customization using JavaScript, HTML, and CSS.
• Expertise in building Power Apps Component Framework (PCF) controls using React and Fluent UI.

• Ability to design performant, reusable, and maintainable custom UI components. Power Platform & Analytics - Hands-on experience with Power Apps (model-driven and canvas), Power Automate, and Power Pages.
• Strong experience designing and delivering Power BI reports and dashboards.
• Experience establishing governance, security, and CI/CD practices for the Power Platform. Data Integration & Azure - Experience designing integrations using Azure Functions, Logic Apps, Service Bus, and API-based patterns.
• Hands-on experience with SSIS and Azure Data Factory (ADF) for data migration and ETL workloads.
• Ability to design scalable, secure enterprise integration architectures. AI & Copilot Exposure - Working knowledge of Microsoft Copilot and AI capabilities within Dynamics 365 and Power Platform.
• Ability to identify practical AI-driven use cases such as productivity enhancements, automation, and insights. Required Qualifications - 12+ years of experience with Microsoft Dynamics 365 / Dynamics CRM.
• Strong hands-on experience across Sales, Customer Service, Marketing (Customer Insights - Journeys), and Project Operations.
• Minimum of 3 years of hands-on .NET development using C#.
• Strong proficiency in C#, JavaScript, HTML, CSS, and modern UI frameworks.
• Experience with Azure, Power Platform, SSIS, ADF, and Power BI. Soft Skills
• Strong communication and stakeholder management skills.
• Ability to lead architecture discussions and guide teams through complex design decisions.
• Proven mentoring and technical leadership capabilities.

System One, and its subsidiaries including Joulé, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.