Data Operations Lead

Infosys is seeking a Data Operations Lead. In this role, you will enable digital transformation for our clients in a global delivery model, research on technologies independently, recommend appropriate solutions and contribute to technology-specific best practices and standards. You will provide inputs for identifying best-fit architectural solutions for one or more projects; develop design of applications, provide regular support and guidance to project teams on complex coding and issue resolution with the objective of ensuring best-fit and high-quality technical solutions within the area of technology specialization and in compliance with guidelines, policies and norms of Infosys. You will be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued., * Senior Technical Support Lead to run day-to-day L2/L3 operational support Own L2/L3 triage, root cause analysis (RCA), and resolution for Azure, Informatica, IDQ, EDC/EDC+, and Axon issues (jobs, match/merge, SIF/REST APIs, IDQ rules, lineage scans, Axon workflows) Operate and support data quality rules (IDQ) and scorecards, track Data Quality rules, and publish data quality KPIs Administer Axon (governance glossary, workflows, approvals), EDC (lineage scans, resource configs), and stewardship workflows Partner with Data Stewards, Owners, and Custodians to resolve data issues, duplicates, survivorship conflicts, and policy/standard breaches Work with Data engineering team to remediate interface failures, schema drifts, and data alignment issues Maintain operational runbooks, SOPs, RACI, and knowledge base articles Need hands-on with Informatica stack and strong in SQL

• Experience designing and implementing complex solutions for distributed systems
• Experience in leading and mentoring teams

• Candidate must be located within commuting distance of Plano, TX or be willing to relocate to the area. This position may require travel within the US
• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education
• At least 4 years of experience with Information Technology
• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time, * Experience in Relational Modeling, Dimensional Modeling and Modeling of Unstructured Data
• Familiarity with log and monitoring solutions
• Experience in utilizing development containers, unit testing/code quality review/linting - standard best practice
• Good understanding of Agile software development frameworks
• Strong communication and Analytical skills
• Ability to work in teams in a diverse, multi-stakeholder environment comprising of Business and Technology teams
• Experience and desire to work in a global delivery environment
• Experience with Generative AI frameworks: OpenAI, Hugging Face, LangChain
• Knowledge of Model Context Protocol (MCP) or similar AI integration standards.
• Experience and detailed knowledge with Master Data Management, ETL, Data Quality, metadata management, data profiling, micro-batches, streaming data loads

The job entails extensive amount of travel. The job also entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face.

Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits: -

• Medical/Dental/Vision/Life Insurance
• Long-term/Short-term Disability
• Health and Dependent Care Reimbursement Accounts
• Insurance (Accident, Critical Illness, Hospital Indemnity, Legal)
• 401(k) plan and contributions dependent on salary level
• Paid holidays plus Paid Time Off