RD Labs IT Senior Analyst

As the OTLA IT Analyst, you will be a key member of the Operational Technology & Lab Application team, serving Elanco's manufacturing and research and development sites in North America. In this role, you'll be responsible for advancing our R&D and Manufacturing Quality Lab capabilities by establishing close relationships with business customers to identify needs, then deploying and supporting the appropriate computerized lab equipment and associated applications. You will have the opportunity to own the complete lifecycle for local lab systems and partner with global teams to deliver impactful solutions that drive our scientific and manufacturing excellence.

Your Responsibilities:

• Act as the primary IT partner for R&D and Manufacturing Quality Labs, supporting both global and local applications from deployment to break-fix and release management.

• Lead the full lifecycle of local lab applications, including vendor management, validation, and ongoing support to ensure they meet business needs.

• Manage IT projects for the lab environment, ensuring adherence to budget, schedule, and scope while communicating progress to stakeholders.

• Collaborate with business customers and technical teams to analyze needs, define requirements, and deliver robust IT and Lab solutions.

• Provide day-to-day break-fix support for lab systems and serve as a key communication link between local site users and global IT teams.

• Education: Bachelor's Degree in IT, Operational Technology, Chemistry, Chemical Engineering, or a related field; or equivalent experience in lieu of a degree.

• Experience: A minimum of 3 years of experience in Information Technology, including specific experience with Lab Technology infrastructure support.

• Skills: Strong knowledge of key business processes (e.g., lab, supply chain, quality); demonstrated ability to work independently, take initiative, and build strong interpersonal relationships across different teams and cultures.

• Compliance: Knowledge of and compliance with all safety policies and regulations.

What will give you a competitive edge (preferred qualifications):

• Previous experience as a Technology Integrator or Business Analyst.

• Experience with Computer System Validation (CSV) and ITIL management tools like ServiceNow.

• Strong understanding of manufacturing-related computer systems and data.

• Familiarity with project management principles and experience leading small to medium-sized projects.

• Ability to network with other sites and capture best practices.

Elanco Benefits and Perks: We offer a comprehensive benefits package focusing on financial, physical, and mental well-being while encouraging our employees to pursue our purpose! Some highlights include

As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets. At Elanco, we are driven by our vision of Food and Companionship Enriching Life and our purpose - all to Go Beyond for Animals, Customers, Society and Our People. At Elanco, we pride ourselves on fostering a diverse and inclusive work environment. We believe that diversity is the driving force behind innovation, creativity, and overall business success. Here, you'll be part of a company that values and champions new ways of thinking, work with dynamic individuals, and acquire new skills and experiences that will propel your career to new heights. Making animals' lives better makes life better - join our team today!