Senior ServiceNow ITOM Engineer
Role details
Job location
Tech stack
Job description
In this role you will coordinate with the Government and the ServiceNow CMDB Architect to design, implement, and configure ServiceNow Information Technology Operations Management (ITOM) capabilities as CACI's selected automated network discovery tool. You will participate in enterprise discovery workshops with Government stakeholders to make key decisions impacting execution of the Configuration Management Database (CMDB) system and project and to facilitate any required policy changes. You will then implement, configure, deploy, and maintain ServiceNow ITOM with an integration to Axonius. You will also contribute to contract deliverables including test plans, CMDB Solution Strategy, Architecture Plan, and a security assessment.
Requirements
- A strong understanding of ServiceNow ITOM Discovery, CMDB, and Service Mapping capabilities.
- A strong understanding of ITSM and ITIL.
- A proven track record in ITSM technologies and comfortable in the dynamic atmosphere of a technical organization with a rapidly expanding customer base.
- Experience implementing business processes, capability needs, business requirements, and business information models.
- Experience analyzing data and data relationships across an organization's business areas.
- Working knowledge of all elements of the software development life cycle, including planning, development, requirements management, CM, quality assurance, and release management.
- Familiarity with Agile Scrum methodologies.
- Strong skills with MS Office tools (Excel, Word, Project, Visio) and SharePoint., * Active DoD Secret Clearance or U.S. Citizenship with the ability to obtain
- 15+ Years relevant development experience (a Bachelor's Degree in applicable field may be substituted for 5 years of experience)
- Experience with ServiceNow ITOM Discovery, CMDB, and Service Mapping capabilities.
- Broad technical background to include prior experience developing in Java or another programming language.
- Experience creating IRE reconciliation policies and business rules.
- Must have both active certifications: Certified ServiceNow Administrator & Certified ServiceNow Developer
- Strong scripting skills with PowerShell, Python, AngularJS, NodeJS and/or JavaScript
- Hands-on experience with Linux administration
- Effective communicator at all levels, both written and verbal
- Must have a DoD 8570 certification (Security) or be willing to obtain within 60 days of employment., * Axonius Platform experience
- Asset Management experience
- An active DoD Top Secret or higher clearance
- JavaScript/AngularJS development experience.
- Experience developing Powershell and / or Python scripts
- System integration experience using web services and other web-based technologies such as XML, JSON, HTML, AJAX, CSS, HTTP, REST/SOAP.
- Agile or Scrum Master Certification
- Acts independently to expose and resolve problems
- Experience working in the Department of Defense
Benefits & conditions
Pay Range : There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.
Since this position can be worked in more than one location, the range shown is the national average for the position.
The proposed salary range for this position is
$98,500-$206,800