IT Network Systems/Desktop Support Technician

• Provide end users with computer hardware & software help desk support
• Troubleshoot and resolve issues on servers, workstations and network infrastructure
• Setup and configuration of workstations, printers, scanners, etc.
• Assist with software upgrades
• Setup and configuration of firewalls, routers, backup devices.
• Setting up Hyper-V hosts and servers

Schultheis & Panettieri, LLP is looking for a full-time IT Network/Desktop Support Technician to service our medium sized accounting firm. The right candidate will exhibit a positive attitude while taking responsibility for providing timely service and support to our Staff. IT support will include desktop support and network administration on Microsoft-based servers, workstations, firewalls, backups and all associated hardware and software. This position will allow you to hone your project management skills by participating in the new project life-cycle from inception including the research, design, documentation, configuration, and execution of the projects. The prospective candidate must be detail-oriented, possess excellent communication skills, and will be expected to continue developing their skills while servicing our staff in our Hauppauge or Floral Park offices., * AS or BS Degree in Computer Science or Information Technology a plus, * 1+ years' experience in a similar role providing desktop/network administration support

Skills Knowledge of:

• Windows Server Operating Systems
• Firewalls, Routers, and other network devices
• Network Server technology and infrastructure.
• Microsoft Office Suite and other standard desktop applications
• Managed Services software. (NinjaRMM, Connectwise)
• Backup technologies and Antivirus applications (Datto, Webroot)
• Group Policy and Active Directory
• Microsoft Hyper-V - VMware Virtualization Solutions.
• VPN environments including DNS, and TCP/IP
• Ability to continually adapt in a dynamic, fast-paced, highly rewarding environment.
• Ability to independently analyze problems and provide workable solutions
• Excellent communication skills
• Exhibits patience and enjoys assisting end users

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