Data Center IT Operations Manager

• Empowering a culture of safety, security, and compliance in all aspects of datacenter activities
• Leading and managing a team of high-performing individual contributors and their ongoing talent development
• Managing and overseeing datacenter site services, logistics, and deployment
• Collaborating and coordinating with multiple internal business groups to ensure the successful delivery of service levels.
• Analyzing production operations and initiate corrective actions to ensure operational stability.
• Initiate and establish quality standards for the Datacenter teams and manage those initiatives through to completion.
• Learn, live, and coach the One Microsoft culture and values.? Lead through change by bringing clarity, generating energy, and delivering success.
• Embody our culture and values.

• High School Qualification or equivalent AND 3+ years experience of mission-critical service management (e.g., providing IT services, manufacturing, warehouse, retail, military, or managing physical operations in an IT and/or critical environment infrastructure)

• OR equivalent experience

Background Check Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter., * Bachelor's or Technical College Degree in Computer Science, Math, Telecommunications, Electrical/Mechanical Engineering, Supply Chain Management or related field AND 8+ years experience in critical environment infrastructures (e.g., UPS, Generator, AHU), or working in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling)

• OR High School Qualification or equivalent AND 10+ years experience in critical environment infrastructures (e.g., UPS, Generator, AHU), or working in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling)
• OR equivalent experience.

• 1+ year(s) of people management experience.

• Applicable certifications: APICS/Inventory Control, CompTIA, Microsoft, Network Certifications, CCNA Certifications, ITIL v3 Foundation, Microsoft Operations Framework (MOF) Certifications, Leadership Development Certifications, PMP, CDCMP.

• 3+ years' experience managing physical operations in an IT and/or Critical Environment infrastructure.

• 2+ years' experience leading and motivating a diverse, technical workforce.

• Willingness to work flexible hours, non-business hours, or other scenarios required by rhythm of the business

• Must be able to multi-task and project manage many tasks simultaneously.

• College or university degree in Electrical/Mechanical Engineering, Computer Science, Telecommunications, or equivalent experience

• Enterprise-level Experience in managing large-scale and complex projects/programs.

• Working knowledge of audit and compliance requirements in a large global enterprise

Data Center Operations Management M4 - The typical base pay range for this role across the U.S. is USD $102,600 - $202,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $137,500 - $225,800 per year.

Microsoft is a global technology company headquartered in Redmond, Washington. Our mission is to empower every person and every organization on the planet to achieve more. We develop, license, and support a wide range of software products, services, and devices that help individuals and businesses realize their full potential.

Our flagship products include the Microsoft 365 productivity cloud, Windows operating system, Azure cloud platform, and Dynamics 365 business applications. We are also a leader in areas such as artificial intelligence, cybersecurity, developer tools, and gaming through Xbox and Game Pass.

With operations in more than 190 countries and over 220,000 employees worldwide, Microsoft is committed to responsible innovation, inclusive economic growth, and sustainability. We work closely with governments, industries, and communities to ensure that technology serves the public good and helps address some of the world’s most pressing challenges.

As we celebrate our 50th anniversary in 2025, we continue to look forward—investing in AI, cloud, and quantum computing to shape the future of work, education, and society at large scale.