Network Engineer II

• Perform independent circuit turn-ups using established procedures.
• Troubleshoot common IP Core issues without assistance.
• Configure and validate routers, switches, firewalls following existing guides.
• Execute standard network change activities.
• Update network drawings and documentation after changes.
• Coordinate with field staff during remote hands activities and oversee their work where necessary.
• Validate alarms, link states and service health conditions, escalate appropriately., * Provide clear and complete updates in maintenance windows, outage calls and vendor escalations.
• Document troubleshooting steps, findings and final resolutions in tickets and after action reports.
• Coordinate with Optical Transport and Access teams for uplink handoffs and service turn-up dependencies.
• Communicate expectations and instructions clearly to field techs during remote tasks.
• Produce accurate, timely handoff notes during emergency work and/or outages., * Skilled in documenting circuits, changes and network metrics in a consistent format.
• Demonstrates judgment on when to escalate issues to senior engineers., * Own assigned work from start to finish, including planning, coordination, execution and follow-up.
• Provide informal guidance to Associates when needed.
• Demonstrate consistent adherence to change control and quality standards.
• Participate in technical discussions, sharing observations or recommendations as appropriate., * Identify documentation gaps or outdated drawings and recommend updates.
• Suggest improvements to SOPs, templates or workflows based on repeated issues.
• Approach low-to-medium complexity problems with structured troubleshooting methods.
• Contribute ideas for improving network efficiency or build consistency., * Perform high accuracy physical and logical work with minimal rework required.
• Maintain clean and accurate documentation for tasks, including appropriate metrics and measurements.
• Follow all standards, templates and naming conventions consistently.
• Validate work completed by field resources when performing remote oversight.
• Participate in periodic QC checks of sites, racks, cabling and documentation.

Do you have experience in VLAN?, * 5-7 years of relatable experience in network engineering or a similar technical role.

• Good understanding of IP Core routing and switching fundamentals: routing (OSPF, MPLS, BGP, ACLs) and switching (spanning tree, vlans, SVIs, e-lan, e-line)
• Expert knowledge of equipment such as Cisco, Juniper, Ciena and Arrista equipment.
• Understand Service Provider things like TPIA, Transit, Peering, CDN Caching
• Intermediate familiarity with NMS tools (Kentik, iglass, mrtg)
• Ability to interpret and create documentation, network drawings, and plans and BOMs.
• Able to independently follow SOPs, maintenance templates and contribute to incremental updates.

Communication, * Ability to communicate technical concepts clearly to both technical and non-technical audiences., * Demonstrates curiosity by exploring advanced features of various vendor platforms without overstepping.

• Ability to break down problems into smaller components and analyze root causes.
• Willingness to contribute ideas backed by observation or data.
• Open to learning new technologies and tools., * High attention to detail in both physical installations and documentation.
• Strong understanding of the impact of improper network configurations and errors on customers and stability.
• Consistently produces reliable and repeatable results under varying conditions.
• Demonstrates pride in quality: clean cable runs and installations, correct labeling and accurate documentation.

Pulled from the full job description

• Tuition reimbursement
• Employee stock purchase plan
• Health insurance
• 401(k) matching
• Paid time off
• Vision insurance
• Dental insurance, Total Rewards: Let's be honest, everyone wants to make a good salary. We offer attractive total rewards and a great culture to go along with it. We've got you and your family covered with one of the best packages in the business., * Competitive salary, For candidates whose primary place of work will be in Massachusetts, the expected salary range for this specific position is $85,600-128,400. For candidates whose primary place of work will be in Maryland, the expected salary range for this specific position is $85,600-128,400. For candidates whose primary place of work will be in Cleveland, OH, the expected salary range for this specific position is $77,800- $116,800. This range represents the annual salary or hourly wage that Breezeline expects to pay for this position at the time of this posting. Individual pay is determined by various factors, including but not limited to job-related skills, relevant experience, education, and specific work location. #LI-Hybrid

Breezeline is a dynamic, innovative company providing the very best Internet, TV, and Voice service to the US markets we serve. We are 'Above And Beyonders', who consistently strive to surprise and delight our customers by doing the unexpected. We continually look for new and better ways to enrich our customers' lives through connected and memorable experiences., As the eighth-largest cable operator in the United States, Breezeline reaches more than 1.7 million homes and businesses in 13 states with Internet, TV, Voice and fiber services. Headquartered in Quincy, MA, Breezeline is a subsidiary of Cogeco Communications Inc. (TSX:CCA)., As one of the country's fast-growing Internet service providers, Breezeline offers our colleagues a vibrant workplace culture and excellent career opportunities. As a proudly diverse and inclusive organization, we believe that every person's unique individuality should be welcomed and celebrated, and their abilities and potential should be honored and recognized. It is a key part of our culture to actively promote opportunities internally to ensure that you are never static in your career with us., We're proud that Breezeline is unlike any other employer in the industry. We work hard, but we never lose sight of the big picture. We understand that our colleagues are looking for more than just a great job - they want an extraordinary life - and at Breezeline, we want to make that a reality., Career evolution: At Breezeline, you get more than just a job. You get all the tools you need to learn, grow, and achieve your career goals!, Breezeline At Cogeco, we know that different backgrounds, perspectives, and beliefs can bring critical value to our business. The strength of this diversity enhances our ability to imagine, innovate, and grow as a company. So, we are committed to doing everything in our power to create a more diverse and inclusive world of belonging. By creating a culture where all our colleagues can bring their best selves to work, we're doing our part to build a more equitable workplace and world. From professional development to personal safety, Cogeco constantly strives to create an environment that welcomes and nurtures all. We make the health and well-being of our colleagues one of our highest priorities, for we know engaged and appreciated employees equate to a better overall experience for our customers. If you need any accommodations to apply or as part of the recruitment process, please contact us confidentially at inclusion@cogeco.com   You must create an Indeed account before continuing to the company website to apply