Clinical Applications Analyst

• Analyze user and departmental needs to design and configure EHR solutions that align with clinical and operational workflows.
• Lead the redesign of CharmHealth EHR workflows, including patient encounters, prescriptions, and TPA modules/integrations.
• Build and configure using CharmHealth's RESTful API and webhook architecture.
• Develop technical specifications, wireframes, and documentation for new features and system enhancements.

Workflow & Process Optimization

• Collaborate with clinical leaders to map current workflows and define future-state processes.
• Ensure redesigned workflows align with clinical best practices, regulatory standards, and interoperability requirements.
• Recommend and leverage Generative AI (GenAI), LLMs, and digital tools to streamline pharmacy, insurance, and prior authorization workflows.

Implementation, Testing & Support

• Partner with CharmHealth onboarding and support teams for deployment, testing, and validation of new features.
• Manage testing plans, data mapping, and interface validation to ensure accuracy and performance.
• Provide end-user training, troubleshooting, and support to ensure adoption and system reliability., * Build and deploy EHR components within Azure Health Data Services using SMART on FHIR and Azure API for FHIR.
• Manage OAuth2 authentication, CORS, and role-based access to ensure secure API interactions.
• Integrate CharmHealth with Azure services (APIM, Azure Functions) for scalable and compliant data exchange.

Vendor & Interface Management

• Lead integration efforts with vendors such as PDMI, Diamond Pharmacy, and Surescripts for eRx, 340B, and prior authorization workflows.
• Oversee data mapping, interface testing, and file layout verification for compliance and performance.

Governance & Maintenance

• Maintain comprehensive technical documentation, SOPs, and governance materials.
• Participate in governance and change control meetings to ensure stability and compliance.
• Plan and manage EHR version upgrades, patches, and ongoing system maintenance.

This position requires hands-on experience with EHR systems (CharmHealth preferred), Azure Health Data Services, and API integrations, along with the ability to translate clinical processes into scalable, compliant technical solutions that improve provider efficiency and patient care., * 5+ years of experience in EHR configuration, implementation, or support (CharmHealth or other major EHRs preferred).

• Strong understanding of healthcare workflows and clinical documentation processes.
• Proficiency with Azure Cloud Services, SMART on FHIR, and RESTful APIs/webhooks.
• Demonstrated success managing third-party vendor integrations and compliance-driven interfaces.
• Knowledge of HIPAA, HL7, and healthcare interoperability standards.
• Ability to identify opportunities to apply AI and automation to clinical operations.

Preferred:

• Clinical background (e.g., RN, PharmD, or equivalent) with strong technical acumen.
• Prior experience in Epic, AthenaHealth, or CharmHealth environments.