VoIP Engineer

DPP Tech, Inc.

San Francisco, United States of America

28 days ago

Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Working hours

Regular working hours

Languages

English

Experience level

Senior

Job location

San Francisco, United States of America

Tech stack

Microsoft Windows

VoIP

Cisco Unified Communications Manager

IP Addressing

IP Pbx

Session Initiation Protocols

Network Security

Microsoft Software

Powershell

Systems Integration

Cisco WebEx

Internet Protocol Telephony

Cisco Unified Contact Center Enterprise (UCCE)

Cisco Voip

System Availability

Routing & Switching

Cisco networks

VMware

Job description

Lead and support migration from Avaya PBX systems to:

Microsoft Teams VoIP
Cisco Unified Communications platforms

Architect, deploy, and maintain enterprise VoIP solutions in production environments
Collaborate with cross-functional teams for seamless migration and deployment
Support Webex Contact Center implementations and integrations
Ensure high availability, performance, and security of voice systems
Perform troubleshooting, monitoring, and optimization of VoIP infrastructure
Work with stakeholders across departments for large-scale transformation initiatives, * CUCM (Cisco Unified Communications Manager)
Cisco Call Manager
UCCE / UCCX
Cisco Unity Connection
CUBE
Webex Calling & Webex Contact Center
Cisco ISR, CIMC
VMware, RedSky

Requirements

We are seeking an experienced VoIP Engineer to support large-scale migration initiatives from legacy Avaya telephony systems to modern platforms including Microsoft Teams VoIP and Cisco Unified Communications. This role requires deep technical expertise in voice systems, hands-on migration experience, and the ability to work across enterprise-level environments., * 5+ years experience migrating from Avaya to Microsoft Teams VoIP