Automation Support Engineer

Are you passionate about advancing science through cutting-edge automation? At Natera, our R&D Automation team powers innovation by building and supporting the systems that drive both discovery research and clinical diagnostics. We're looking for an Automation Support Engineer who thrives at the intersection of engineering and science- someone excited to tackle complex problems, collaborate with top scientists, and push the boundaries of what's possible in automated lab workflows.

In this role, you'll have the opportunity to:

• Shape the future of automation in life sciences by supporting and improving a fleet of state-of-the-art liquid handling robots and automated systems.
• Work hands-on with advanced platforms including Tecan Fluent, Hamilton STAR and Vantage, and Beckman I7- building deep expertise across multiple systems.
• Partner with scientists and engineers to design and deliver automation solutions that increase lab efficiency, scalability, and reliability.
• Contribute to innovation projects where you'll conceptualize, design, and implement new tools, workflows, and optimizations.

This isn't just a support role- it's a chance to make a direct impact on scientific discovery and patient care, while continuously developing your own technical expertise in automation and robotics., * Troubleshoot, qualify, optimize, and maintain automated liquid handling systems

• Build rapport with end-users and act as a trusted partner across R&D and clinical labs
• Develop and maintain documentation, SOPs, and validation protocols (IQ/OQ/PQ)
• Oversee equipment qualification and ensure seamless adoption in the labs
• Provide user training, ongoing support, and continuous improvements
• Collaborate on cross-functional projects, contributing to both short-term fixes and long-term solutions

• BS in engineering or related scientific field, or equivalent experience (MS preferred)
• 2+ years in lab automation engineering, ideally in life sciences, biotech, pharma, or clinical settings
• Hands-on experience with robotics, liquid handling systems, and automation integration
• Strong programming or scripting foundation (method writing, labware configuration, or similar)
• Familiarity with automated storage systems (Hamilton Verso, SPT Labtech, etc.) a plus
• Flexibility to adapt to evolving priorities and occasional evening support needs

KNOWLEDGE, SKILLS, AND ABILITIES:

• Strong project management and organizational skills
• Excellent communication skills, with the ability to translate technical concepts to diverse teams
• A proactive, solutions-oriented mindset and eagerness to take initiative
• A passion for innovation in lab automation and a desire to learn continuously

This range reflects a good-faith estimate of the base pay we reasonably expect to offer at the time of hire. Final compensation will vary based on experience, qualifications, and skills considerations.

This position is also eligible for additional compensation and benefits through Natera's robust Total Rewards program, including:

• Comprehensive health benefits (medical, dental, vision)
• 401(k) with company match
• Generous paid time off and company holidays
• Additional wellness and work-life benefits

Compensation Range $114,400-$143,000 USD, Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program!, As set forth in Natera's Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law. Gender Are you Hispanic/Latino? Please identify your race Race & Ethnicity Definitions

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