Junior Cloud Network Technician

• Perform daily operational management of on-premises Skype for Business infrastructure, including Front End pools, Edge services, mediation servers, and voice components.
• Execute break-fix troubleshooting for Skype for Business incidents, service interruptions, call quality issues, and user connectivity problems.
• Monitor platform health, service availability, and performance using approved monitoring tools.
• Support voice, conferencing, presence, and IM services, including PSTN integration where applicable.
• Manage routine administrative tasks such as patching, certificate lifecycle management, service restarts, and configuration maintenance.
• Support incident response, root cause analysis, and implementation of corrective and preventive actions.
• Work closely with Unified delivery leadership and customer operations teams to maintain continuity of service.
• Maintain operational documentation, runbooks, and standard operating procedures (SOPs).
• Ensure all operational activities align with supported Microsoft Skype for Business configurations and best practices.
• Support security, compliance, and operational requirements associated with highly cleared environments.

• Technician 3 (5 to 8 years of Experience) W2 Salary: $180k/year 1099 rate: $104.81/hour
• Technician 4 (8 to 12 years of Experience) W2 Salary: $218k/year 1099 rate: $136.06/hour
• Technician 5 (8 to 12 years of experience with strategic experience) W2 Salary: $262k/year 1099 rate: $152.88/hour

area including City and County of San Francisco, San Mateo County, and Santa Clara County. We take great pride in our global reach and local influence. Your experience alongside our highly skilled and talented internal team who guide you along the way, offers key insights into what helps you stand out in a competitive job market. If you are a partner company, please submit resumes with contact information of your own W2 Consultants only. Submitted consultants are expected to have excellent communication skills.

Skype Specialist On-Premises Skype for Business Operations Engineer Level: Technician III, IV, or V will consider any level for all roles

OpenKyber is a rapidly growing Information Technology company with a diverse portfolio of technology products and services and a large network of industry partnerships. With over 22 years of being a successful business with a global talent pool and presence, OpenKyber is a certified Microsoft Gold Partner and specializes in delivering expert Microsoft based solutions for technical and business needs. We have been recognized by Inc. 500 Magazine as one of the fastest growing small companies in the Unites States. we are a Tier 1 vendor for the City and County of San Francisco for Cloud Services, Staffing Services and Training Services. For this multi-year opportunity with a diverse set of needs to address, we are currently focusing on establishing partnerships with individuals as well as companies who can help us enhance our overall service portfolio, cut lead times, and ultimately help us deliver successfully. We currently hold sizable Government accounts in the San Francisco bay