Vice President, Claims Technical & Technology Lead
Role details
Job location
Tech stack
Job description
This is a senior technology leadership role in the Claims Technology organization, serving as a hands-on leader driving complex technology initiatives with business stakeholders and acting as a strategic influence to ensure Claims technology initiatives leverage the right technology tools, architecture, and delivery processes in alignment with our North Star vision. You will work closely with business units, development teams, and business analyst teams throughout the full development lifecycle as a trusted technology partner, while directly managing high-performing delivery teams across multiple geographies., * Build deep understanding of the Claims business processes, systems, and operational workflows at an executive level to identify, prioritize, and address critical technology transformation opportunities.
- Engage, build, and cultivate strategic relationships with IT Partners, business leadership, and cross-functional teams to collaborate in enterprise technology strategy, architecture design, and large-scale implementation initiatives
- Lead and manage onsite and offshore development resources through complex delivery milestones, Agile program planning, and execution of enterprise-scale technology initiatives spanning multiple business applications
- Partner with executive stakeholders and IT teams to determine strategic technology requirements, establish delivery priorities, evaluate emerging technologies, and define our long-term Claims Technology North Star vision
- Direct business and development teams to architect, design, and document comprehensive data flows, system integrations, technical mappings, and enterprise business requirements across complex technology ecosystems
- Provide program leadership and accountability across multiple concurrent initiatives, including strategic deliverable execution, risk management, and presenting findings and recommendations to senior executive leadership and board-level stakeholders
Requirements
Do you have experience in Writing skills?, Do you have a Master's degree?, * Extensive knowledge and hands-on experience within the Insurance industry, with deep expertise in Claims business operations, processes, and technology landscape.
- Proven ability to interact effectively with business executives, operations leaders, information technology teams, and multi-disciplined stakeholders across global organizations
- Expert ability to manage multiple complex technology initiatives that impact a global user population.
- Demonstrated track record of successfully delivering and executing large-scale, enterprise technology transformation initiatives with global impact and multi-million-dollar budgets
- Strong analytical and data-driven leadership mindset with proven ability to encourage innovative thinking and leverage extensive experience to identify breakthrough technology solutions.
- Deep technical experience with Enterprise Business Process Management (BPM) technologies (e.g. Pega and equivalents), cloud computing paradigms (AWS, Azure), prominent industry design patterns, microservices architecture, and scaled agile development methodologies.
- Excellent communication skills, both written and verbal are required, this includes and not limited to writing emails, newsletters, PowerPoint presentations, executive updates, task lists etc.
- Proven track record of asking strategic questions, understanding complex business processes, rapidly learning new domains, and identifying high-impact opportunities where technology can drive transformational business outcomes.
- 10+ years of progressive experience supporting end-to-end design, development, and delivery of enterprise technology solutions, with minimum 8 years in senior leadership roles.
- People management experience leading and developing technology delivery teams, with responsibility for talent development, performance management, and organizational growth.
- Master's degree and/or equivalent work experience.