Level 1 Junior Systems Administrator
Role details
Job location
Tech stack
Job description
As our Level 1 Junior Systems Administrator, you'll be the first line of defense in providing technical support to our clients. Your role is pivotal in ensuring seamless operations for our clients' IT environments. Whether it's troubleshooting software glitches, resolving network connectivity issues, or assisting with hardware/software installations, you'll be the hero our clients rely on. With your strong problem-solving skills and dedication to customer satisfaction, you'll diagnose and resolve technical issues promptly, whether in person, over the phone, or electronically. Collaborating closely with our IT team, you'll contribute to maintaining our clients' systems up-to-date and running smoothly. This role offers the opportunity for personal growth, technical development, and becoming an integral part of our supportive team.
Requirements
Do you have experience in Windows Server administration?, We are looking for a full-time highly motivated and personable Level 1 Junior Systems Administrator to join our team!
This is a full-time position with opportunity for bonuses. You will qualify for health and dental insurance, life insurance, vacation, holiday pay, 401k with company match. This is a work in the office position based in Rochester, NY., * Is extremely detail-oriented and appreciates people who take an organized, systematic approach to achieving success.
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Likes to work in a company where your input, contributions and ideas will directly impact the company's growth and success.
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Is a quick, self-motivated learner who wants to work for a company that will invest in your education and training.
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Enjoys having conversations with (and helping) small to medium business owners.
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Loves building relationships with people and providing a true "Wow" experience., We are a fast moving and growing business. If you are seeking personal and professional development and wanting to make a difference, please pay us a visit at www.cetechno.com., Minimum of 2 years of experience supporting Windows in a commercial environment.
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Basic knowledge of operating systems (Windows, macOS) and common productivity software.
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Intermediate Level: Windows desktop OS skills
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Intermediate Level: Apple MacOS skills
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Beginner-Intermediate Level: Windows Server
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Beginner-Intermediate Level: Network, UTM, Firewalls, Inter-intranet
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Intermediate Level: MSO365 and Google apps
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Strong understanding of information technology principles and network systems.
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Proficiency in diagnosing and resolving basic hardware and software issues.
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Excellent communication skills, both verbal and written, with the ability to explain technical concepts to non-technical users.
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Customer-focused mindset with a dedication to providing exceptional service.
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Ability to work independently and collaboratively in a fast-paced environment.
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Familiarity with help desk ticketing systems and remote support tools.
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Must have good troubleshooting skills, ability to self manage and find solutions
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Must have or pass CompTIA A+ exam within 6 months
Benefits & conditions
Pulled from the full job description
- Health insurance
- 401(k) matching
- Paid time off
- Vision insurance
- Health savings account
- Dental insurance
- Life insurance, Dental Insurance Health Savings Account Life Insurance Medical Insurance Paid Time Off Retirement Savings and Planning Vision Insurance If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer's application process.
