Sr. DevOps Engineer - Computing Services

The Senior DevOps Engineer designs, builds, and maintains secure, reliable, and scalable application platforms and delivery pipelines. This role partners closely with engineering, security, and IT operations teams to improve the full software delivery lifecycle-planning, building, testing, deploying, and supporting services-through automation, infrastructure-as-code, and modern DevOps practices. The Senior DevOps Engineer also contributes hands-on engineering work, technical assessments, operational documentation, and continuous improvement initiatives across hybrid cloud and on-prem environments., Platform Engineering & Operations

• Design, implement, and operate resilient infrastructure and application platforms across hybrid cloud and on-prem environments.
• Ensure platforms are secure, reliable, scalable, and cost-aware; identify and remediate operational risks.
• Install, upgrade, troubleshoot, and maintain internal and third-party applications and supporting services.
• Develop and maintain operational runbooks, standards, and technical documentation.

Automation & CI/CD:

• Design, build, and maintain CI/CD pipelines to automate build, test, release, and deployment processes (e.g., Jenkins, GitHub Actions, GitLab CI/CD).
• Implement GitOps and automated deployment patterns to improve consistency and reduce manual effort.
• Drive continuous improvement by identifying repetitive tasks and automating workflows to simplify them.

Infrastructure as Code & Configuration Management:

• Build and maintain infrastructure using IaC and configuration management tooling (e.g., Terraform, Ansible, Puppet).
• Standardize environments and configurations to improve reliability, auditability, and delivery speed.
• Manage software/artifact repositories (e.g., Artifactory, Nexus) to support versioning, release management, and deployments.

Containers & Orchestration:

• Deploy and operate container platforms and workloads (e.g., Kubernetes, OpenShift).
• Establish best practices for container lifecycle, configuration, observability, and operational support.

Collaboration & Delivery:

• Partner with development teams to ensure changes are tested, integrated, and deployed efficiently and safely.
• Participate in technical assessments and solution design, including feasibility, compatibility, and effort estimates.
• Manage multiple priorities across teams and stakeholders; communicate clearly about risks, timelines, and operational readiness.

• Bachelor's degree in Computer Science, Engineering, or a related field, or an equivalent combination of education and relevant experience.
• 5+ years of experience in DevOps, SRE, platform engineering, systems engineering, or related roles.
• Strong Linux and/or Windows systems experience and proven troubleshooting skills in distributed environments.
• Hands-on experience building and operating CI/CD pipelines and modern software delivery workflows.
• Hands-on experience with Infrastructure as Code and configuration management (e.g., Terraform, Ansible, Puppet).
• Experience operating containerized workloads and orchestration platforms (e.g., Kubernetes or OpenShift).
• Proficiency in scripting/automation (e.g., Python, Bash, PowerShell).
• Demonstrated ability to produce clear documentation (runbooks, standards, how-to guides) and improve operational processes.
• A combination of education and relevant experience from which comparable knowledge is demonstrated may be considered., * Experience in higher education, research computing, or similarly complex multi-tenant environments.
• Familiarity with security/compliance frameworks and practices (e.g., NIST, FERPA, HIPAA) as they apply to IT services.
• Experience with IT service management practices (e.g., ITIL/ITSM) and service improvement methods (e.g., Lean/Six Sigma).
• Experience implementing observability practices (logging, metrics, tracing) and operational readiness standards.

Core Competencies:

• Systems thinking and operational excellence mindset
• Strong problem-solving and incident-response skills
• Clear communication and stakeholder collaboration
• Ability to prioritize and deliver across multiple efforts
• Strong engineering discipline (automation-first, testable, repeatable, documented)

Are you interested in an exciting opportunity with an exceptional organization?! Apply today!

Joining the CMU team opens the door to an array of exceptional benefits.

Benefits eligible employees enjoy a wide array of benefits including comprehensive medical, prescription, dental, and vision insurance as well as a generous retirement savings program with employer contributions. Unlock your potential with tuition benefits , take well-deserved breaks with ample paid time off and observed holidays , and rest easy with life and accidental death and disability insurance.

Additional perks include a free Pittsburgh Regional Transit bus pass, access to our Family Concierge Team to help navigate childcare needs, fitness center access , and much more!

At Carnegie Mellon, we value the whole package when extending offers of employment. Beyond credentials, we evaluate the role and responsibilities, your valuable work experience, and the knowledge gained through education and training. We appreciate your unique skills and the perspective you bring. Your journey with us is about more than just a job; it's about finding the perfect fit for your professional growth and personal aspirations., Carnegie Mellon University challenges the curious and passionate to imagine and deliver work that matters. A private, global research university, Carnegie Mellon stands among the world's most renowned educational institutions, and sets its own course. Carnegie Mellon was founded in 1900 by Andrew Carnegie under the premise that a school established to foster and develop the technical skills of its students would soon produce students and graduates whose work would astound Pittsburgh and the world. Over 120 years later, our institution continues to produce talented alumni and draws faculty and staff eager to be a part of the university's creative, passionate and close-knit community. We place emphasis on practical problem solving, interdisciplinary learning, an entrepreneurial spirit, and collaboration. Over the past 10 years, more than 400 startups linked to CMU have raised more than $7 billion in follow-on funding. Those investment numbers are especially high because of the sheer size of Pittsburgh's growing autonomous vehicles cluster - including Uber, Aurora, Waymo and Motional - all of which are here because of their strong ties to CMU. With cutting-edge brain science, path-breaking performances, innovative startups, driverless cars, big data, big ambitions, Nobel and Turing prizes, hands-on learning, and a whole lot of robots, CMU doesn't imagine the future, we create it. Pittsburgh is home to over 86,000 students from 10 colleges and universities. Pittsburgh was ranked as one of the top U.S. cities for millennials. Some 177,000 people work in Pittsburgh's tech-related industries, and their ranks continue to grow as the city tops lists for jobs. Networking opportunities, small business accelerators, and an innovative community make the city appealing to entrepreneurs, especially recent graduates. Pittsburgh is emerging as a tech and culture hub that The Washington Post praises for its "world-class art museums and colorful neighborhoods." Robotics and software engineering lead the way. The city is home to Google, Uber and Apple offices and a budding ecosystem of tech startups including Duolingo, Modcloth and 4Moms, all of which have CMU roots. Many seek Pittsburgh for being a hot spot for entrepreneurship and a model for future cities. Others come for the city's burgeoning food scene. You'll find CMU locations nationwide - and worldwide. Silicon Valley. Qatar. Africa. Washington, D.C. To name a few., Carnegie Mellon University isn't just one of the world's most renowned educational institutions - it's also a hotspot for some of the most talented doers, dreamers and difference-makers on the planet. When you join our staff, you'll become an important part of our mission to create a healthier, safer and more just life for all. No matter what your role or location, you'll connect and collaborate with dedicated, passionate colleagues - and you'll have the satisfaction of delivering work that truly matters. Carnegie Mellon University offers a wide range of competitive employee benefits to help you live well. Benefit eligibility varies based on the hours per week employees are scheduled to work and the employee's geographic location We seek to cultivate diverse populations and perspectives and promote equity and inclusion. Our devotion to these ideals springs from a core belief in the power of education to be a transformative and enriching force for every person, irrespective of their background, identity or life circumstances. Inclusion and belonging are intricately interwoven into the very essence of our university, helping to shape our values, policies and practices. Diversity, equity, inclusion and belonging are not only central to our ethos but also indispensable to our pursuit of academic excellence and innovation.