Google Workspace engineer

Noblesoft Technologies

New York, United States of America

1 month ago

Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Working hours

Regular working hours

Languages

English

Experience level

Intermediate

Job location

New York, United States of America

Tech stack

Artificial Intelligence

Application Lifecycle Management

Asana

Software as a Service

Collaborative Software

Identity and Access Management

Interoperability

OpenID

Security Assertion Markup Language (SAML)

Okta

Slack

Gsuite

Interactive Whiteboards

User Administration

Job description

Google WorkSpace EngineerLocation: New yorkJob Type: ContractJob Descripiton:3+ years of experience working with SaaS collaboration tools or in a technical support role."- Manage the end-to-end application lifecycle (onboarding, support, decommissioning) for key SaaS collaboration systems (e.g., Google Workspace, Slack, Miro, Asana)

Provide Tier 1/2 support, resolving user issues, managing permissions/access, and proactively monitoring system performance and availability.
Partner with cross-functional teams (IAM, Security, Legal, Procurement) to establish, update, and enforce application policies (including lifecycle), licensing, and financial renewals, inclusive of rightsizing, RFI, RFP, implementation and termination/decommissioning of tooling.
Assist with the setup, configuration, integration, maintenance, and troubleshooting of collaboration tools across the organization for end users.
Document incidents, supported user training/onboarding, and contribute to process improvements to drive efficiency in SaaS operations.
Target efficincies through automation and AI technologies; enhance workflows and interoperability in our owned systems- Familiarity supporting Enterprise SaaS tools such as Google Workspace, Zoom, Slack, Okta, Asana, Miro, etc

Requirements

Strong problem-solving skills and the ability to troubleshoot technical issues efficiently.

Excellent communication skills and the ability to explain technical concepts to non-technical users.
Solid understanding of secure authentication methods (SAML, OIDC, etc.), SSO, and IAM best practices to support user access management and security across collaboration systems.