Senior IT Advisor, Software Asset Management

The Enterprise Asset and Configuration Management team has an immediate opening for a Senior Advisor with primary focus on Software Asset Management (SAM). This role will lead initiatives to integrate ServiceNow Hardware Asset Management (HAM) and Software Asset Management (SAM) workspaces with procurement and vendor systems, ensuring optimal management of software assets across the enterprise.

What You Will Do:

• Lead the design and implementation of integration solutions between ServiceNow SAM/HAM modules and enterprise procurement/vendor management systems
• Develop and maintain Software Asset Management processes, policies, and procedures across the organization
• Oversee software license compliance activities, ensuring adherence to vendor agreements while optimizing license utilization
• Partner with IT Procurement to establish effective software acquisition workflows and vendor management strategies
• Design National IT contracts and software entitlement processes to ensure compliance and optimize resource allocation
• Ensure software discovery tools are implemented appropriately to maintain an accurate inventory of deployed assets.
• Analyze software usage data to identify cost saving opportunities and recommend optimization strategies
• Create and deliver executive-level reporting on software asset status, compliance position, and financial impacts
• Collaborate with IT Operations, Finance, and Procurement teams to streamline software lifecycle management
• Provide subject matter expertise and guidance on complex licensing models and compliance requirements
• Lead continuous improvement initiatives for the Software Asset Management program

• Bachelor's degree in information technology, business administration, or related field
• Minimum 6 to 9+ years of experience in Software Asset Management, IT Asset Management, or related discipline
• Proven track record implementing integration solutions between asset management and procurement systems
• Strong knowledge of software licensing models and vendor management practices
• Experience developing and implementing asset management processes and workflows
• Excellent analytical skills with ability to interpret complex licensing data and metrics
• Strong project management capabilities with experience leading cross-functional initiatives
• Effective communication skills with ability to present technical concepts to various stakeholder groups

Preferred Qualifications:

• Demonstrated experience with ServiceNow HAM and SAM workspaces
• ITAM/SAM certification (CSAM, ITIAM, ITIL, etc.)
• Experience with API integrations and data mapping between enterprise systems
• Knowledge of IT procurement processes and vendor contract negotiations
• Background in IT financial management or technology cost optimization
• Experience with cloud/SaaS licensing models and management
• ServiceNow IT asset management certification(s) or advanced user experience
• Understanding of compliance frameworks and audit requirements, * Advanced knowledge of software licensing metrics and compliance requirements
• Proficiency in data analysis and reporting tools
• Strong problem-solving abilities and attention to detail
• Excellent stakeholder management and communication skills
• Ability to manage multiple priorities in a fast-paced environment
• Team-oriented approach with strong collaboration capabilities
• This position offers an excellent opportunity to make significant contributions to our organization's technology governance and cost optimization efforts while working with cutting-edge asset management tools and processes.

Bring your passion and expertise, and we'll provide the opportunities that will challenge you and propel your growth-along with a wide range of benefits and perks that support your health, wealth, and life. In addition to competitive compensation, we offer a comprehensive benefits package that includes tuition assistance, generous paid time off, top-notch health care benefits, child and family care leave, professional development opportunities, a 401(k) match, pension, and more. All brought together in a flexible work environment where you can truly find balance., When you join the Richmond Fed, not only will you find a challenging and purposeful career, you'll also have access to a wide range of benefits and perks that support your health and wealth, including:

• Great medical benefits
• Pension and 401(k) with employer match
• Paid time off
• Tuition reimbursement
• Employee resource networks
• Paid volunteer leave
• Flexible work options
• Onsite amenities that make working here fun!

Other Requirements and Considerations:

• Candidates should review the Bank's Employee Code of Conduct to ensure compliance with conflict of interest rules and personal investment restrictions.
• If you need assistance or an accommodation due to a disability, please notify rich.recruitment@rich.frb.org.
• Employees who work at and/or visit another Federal Reserve entity or outside business as part of their job duties are required to comply with any onsite safety and health protocols of those organizations (including, but not limited to, requirements to vaccinate or test, mask, social distance, etc.).
• Sponsorship is not available for this role. The selected candidate will be subject to a government security investigation and must meet eligibility requirements for access to classified information. Eligibility for this specific position requires U.S. Citizenship or three or more years of Permanent Resident (Green Card) status.
• The hiring range is $121,400 - $166,980 annually.
• For candidates outside Richmond, VA, listed hiring and salary ranges may be adjusted based on your geographic location.
• Salary offered will be based on the job responsibilities and the individual's knowledge, skills, and experience as defined in the job qualifications.
• Applications are reviewed on a rolling basis. Interested candidates are strongly encouraged to apply by April 9, 2026.

Federal Reserve Bank of Richmond When you join the Federal Reserve-the nation's central bank-you'll play a key role, collaborating with leading tech professionals to strengthen and protect our economic, financial and payments systems. We invest in contemporary and emerging technology each year to support the Federal Reserve and our economy, and we're building a dynamic and diverse team for our future., The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.