IT Site Support Technician

Lead the planning and implementation of a large-scale Short Interval Control technology initiative, driving adoption, training, and execution across multiple domestic and international operational sites.

Day-to-Day Responsibilities:

• Manage full lifecycle project planning and execution for enterprise technology implementation
• Travel to U.S. and international sites - Argentina, Turkey, & Canada (2-3 weeks at a time) to support deployment and training
• Develop business cases and implementation plans
• Build and lead cross-functional project teams
• Partner with site leadership, engineering, and corporate technical teams
• Act as a liaison between end users and technical teams for enhancements and bug fixes
• Drive change management and ensure stakeholder adoption
• Oversee project schedules using MS Project
• Lead regular stakeholder communications and status reporting
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• Must-Haves:

• 8 years of IT Project Management experience
• Degree in Engineering or related technical field
• Experience in mining, construction management, or similar heavy industry
• Strong change management experience; ability to influence and drive adoption
• Experience with MS Project or similar PM tools
• Software product management exposure (feature prioritization, user feedback, bug tracking)
• Client-facing experience with strong communication skills
• Comfortable with extensive U.S. and international travel (valid passport required)
• Ability to manage conflict and drive projects to meet deadlines

• Nice-to-Haves:

• PMP or related certification This position is eligible for medical, dental, vision, and 401(k).