Enterprise Systems Engineer

As a key member of SBCERA's Information Services team, the Enterprise Systems Engineer is a senior technical role responsible for the architecture, deployment, and lifecycle management of SBCERA's on-premises, hybrid, and cloud-based enterprise systems. This position is both hands-on and strategic-leading system design, driving security posture, and providing escalated technical support to ensure our mission-critical infrastructure meets current and future business needs. The ideal candidate brings intellectual curiosity, technical rigor, and proactive problem-solving to elevate system reliability, performance, and security. THE RECRUITMENT PROCESS Candidates are expected to complete the full application including all relevant work experience, education, credentials/professional designations and a cover letter. This position will remain open until a sufficient number of qualified applicants has been received. We will begin reviewing applications on February 25, 2026 at which time we will begin phone interviews for those candidates most closely meeting the needs of SBCERA.

DEFINITION

Under direction, the Enterprise Systems Engineer is responsible for the design, implementation, administration, and optimization of SBCERA's enterprise IT infrastructure across both on-premises and cloud environments. This includes virtualization, storage, backup and recovery, system monitoring, and vulnerability assessment. The role ensures the delivery of reliable, secure, and scalable systems that meet SBCERA's business needs and may act as a technical lead on enterprise projects. SBCERA CORE VALUES IN ACTION Every employee is expected to model SBCERA's core values by acting with integrity, embracing accountability, collaborating across teams, and striving for professional excellence in service to our 50,000+ members and beneficiaries.

Essential functions of the role include but are not limited to:

1. Design, implement, and manage scalable, cost-effective, and performance-based enterprise IT infrastructure, including, but not limited to, servers, networks, storage, and cloud solutions.
2. Design, implement, and manage scalable, cost-effective, and performance-based on-premises data centers and cloud-based services, including, but not limited to, AWS, Azure, and Google Cloud Platform.
3. Design, implement, and manage enterprise backup, high availability (HA), scalability, and disaster recovery (DR) strategies and solutions that ensure failover mechanisms and redundancies are in place for mission-critical systems and applications.
4. Design, implement, and manage enterprise operating system environments, including, but not limited to, Windows, Windows Server, Linux, and macOS.
5. Design, implement, and manage scalable, cost-effective, and performance-based virtualized environments, including but not limited to, VMware, Hyper-V, Azure Local, Nutanix, and KVM.
6. Design, implement, and manage scalable, cost-effective, and performance-based enterprise storage solutions, including but not limited to SAN, NAS, and cloud storage.
7. Design, implement, and manage scalable, cost-effective, and performance-based workloads across on-premises and cloud environments.
8. Design, implement, and manage scalable, cost-effective, and performance-based hybrid cloud solutions, including, but not limited to, AWS Outposts, Azure Arc, and Google Anthos.
9. Design, implement, and manage scalable, cost-effective, and performance-based monitoring solutions, including, but not limited to, SolarWinds, Splunk, Datadog, Nagios, AWS CloudWatch, and Azure Monitor for enterprise-wide observability.
10. Provide backup support for the enterprise networks, including, but not limited to, routers, switches, firewalls, security appliances, and Zero Trust Security.
11. Provide support in troubleshooting complex hardware, software, and network issues within the enterprise environments.
12. Provide backup support, monitor and respond to cybersecurity threats, and ensure compliance with industry regulations, including but not limited to GDPR, HIPAA, and ISO 27001.
13. Perform other duties as assigned.

To perform this job successfully, an individual must be able to perform each essential function above. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Knowledge of:

• SBCERA's mission, strategic pillars, and core values of Integrity, Accountability & Transparency, Commitment, Effectiveness, Professional Excellence, and Collaboration.
• Windows Server operating systems and server/RAID configuration.
• Storage Area Network (SAN) systems.
• VMware vSphere and ESXi.
• Microsoft Active Directory and Entra Active Directory.
• Microsoft Azure and hybrid cloud deployment.
• System patching and phased deployments.

Skill to:

• Apply SBCERA's core values of Integrity, Accountability & Transparency, Commitment, Effectiveness, Professional Excellence, and Collaboration to their daily work assignments.

• Design and implement scalable, secure, and high-performing IT infrastructure.

• Diagnose and resolve complex system issues across various platforms.

• Communicate technical concepts effectively with stakeholders.

• Work independently and as part of a cross-functional team.

Ability to:

• Model SBCERA's core values in everyday work.
• Manage multiple projects and priorities in a fast-paced environment.
• Maintain detailed technical documentation.
• Stay up to date with evolving technologies and best practices.

Education, Experience and License/Certificates A combination of education, experience and license/certificate that would likely provide the required knowledge, skills and abilities may be qualifying. A typical way to obtain the knowledge, skills and abilities would be:

• Education: A bachelor's degree in computer science, or a closely related field.
• Experience: At least four (4) years of performing server administration.
• Desired Certifications: Microsoft Certified: Azure Security Engineer Associate, Microsoft 365 Certified Fundamentals, Microsoft 365 Certified: Enterprise Administrator Expert, Microsoft 365 Certified: Modern Desktop Administrator Associate, Microsoft 365 Certified: Messaging Administrator Associate, Microsoft 365 Certified: Security Administrator Associate, Microsoft Certified: Azure Administrator Associate, Microsoft Server 2019 or higher certification (various).
• Licenses: A valid California Class C driver's license may be required.
• Special Requirements: Willingness to travel as necessary for meetings, due diligence, and conferences.

Substitution of Certification for Education or Experience: Certification in server administration physical and/or virtual, or Azure administration may be substituted for up to two (2) years of experience or combined with an Associated Degree to fulfil the minimum qualifications. A Single Certification may not grant a full substitution depending on subject matter and level of certification.

Substitution of Vocational Training for Experience or Education: Applicable vocational training/education may be substituted for up to two (2) years of experience or may be combined with an Associated Degree to fulfil the minimum qualifications. Vocational training/experience will be weighed on a case-by-case basis and may not grant a full substitution depending on subject matter and length of training.

PHYSICAL REQUIREMENTS Work is primarily performed in an office environment. Some travel to training and conferences may be required.

WORKING CONDITIONS

This position primarily operates in an office environment. Occasional travel and after-hours work may be required to support system maintenance or respond to emergencies. Applications must include a resume and cover letter. The information you provide will be used to verify and evaluate your job qualifications. Failure to submit the required materials and/or to provide information that clearly demonstrates possession of the above job qualifications will result in disqualification.

There will be a competitive evaluation of qualifications based on a review of all application materials submitted. Applicants must clearly describe their experience in the areas designated. Those who demonstrate exceptional qualifications in the competitive evaluation will be invited to continue in the selection process which may include written and/or performance examinations, oral interviews and/or other related evaluation methods.

Prior to employment, the prospective candidate must successfully complete a thorough background review, including being fingerprinted, as well as a medical examination, which will include a drug/alcohol screening. The resulting report of your conviction history, (if any), will be evaluated along with the other information received in connection with your application. Except as otherwise required by law, a criminal conviction will not necessarily disqualify you from the position. The nature, date, surrounding circumstances, and the relevance of the offense to the position applied for may, however, be considered.

This position is "at will" and serves at the pleasure of the Chief Executive Officer.

Hybrid/Telework and Flexible Work Schedule: This position may be eligible for a hybrid working schedule with 3 days in the office and 2 days working remotely.

Education, Experience and License/Certificates A combination of education, experience and license/certificate that would likely provide the required knowledge, skills and abilities may be qualifying. A typical way to obtain the knowledge, skills and abilities would be:

• Education: A bachelor's degree in computer science, or a closely related field.
• Experience: At least four (4) years of performing server administration.
• Desired Certifications: Microsoft Certified: Azure Security Engineer Associate, Microsoft 365 Certified Fundamentals, Microsoft 365 Certified: Enterprise Administrator Expert, Microsoft 365 Certified: Modern Desktop Administrator Associate, Microsoft 365 Certified: Messaging Administrator Associate, Microsoft 365 Certified: Security Administrator Associate, Microsoft Certified: Azure Administrator Associate, Microsoft Server 2019 or higher certification (various).
• Licenses: A valid California Class C driver's license may be required.
• Special Requirements: Willingness to travel as necessary for meetings, due diligence, and conferences.

Substitution of Certification for Education or Experience: Certification in server administration physical and/or virtual, or Azure administration may be substituted for up to two (2) years of experience or combined with an Associated Degree to fulfil the minimum qualifications. A Single Certification may not grant a full substitution depending on subject matter and level of certification.

Substitution of Vocational Training for Experience or Education: Applicable vocational training/education may be substituted for up to two (2) years of experience or may be combined with an Associated Degree to fulfil the minimum qualifications. Vocational training/experience will be weighed on a case-by-case basis and may not grant a full substitution depending on subject matter and length of training.

This position primarily operates in an office environment. Occasional travel and after-hours work may be required to support system maintenance or respond to emergencies. Applications must include a resume and cover letter. The information you provide will be used to verify and evaluate your job qualifications. Failure to submit the required materials and/or to provide information that clearly demonstrates possession of the above job qualifications will result in disqualification.

There will be a competitive evaluation of qualifications based on a review of all application materials submitted. Applicants must clearly describe their experience in the areas designated. Those who demonstrate exceptional qualifications in the competitive evaluation will be invited to continue in the selection process which may include written and/or performance examinations, oral interviews and/or other related evaluation methods.

Prior to employment, the prospective candidate must successfully complete a thorough background review, including being fingerprinted, as well as a medical examination, which will include a drug/alcohol screening. The resulting report of your conviction history, (if any), will be evaluated along with the other information received in connection with your application. Except as otherwise required by law, a criminal conviction will not necessarily disqualify you from the position. The nature, date, surrounding circumstances, and the relevance of the offense to the position applied for may, however, be considered.

This position is "at will" and serves at the pleasure of the Chief Executive Officer.

Hybrid/Telework and Flexible Work Schedule: This position may be eligible for a hybrid working schedule with 3 days in the office and 2 days working remotely.