Data Coordinator

Data Management & Administrative Support Collect weekly, monthly and quarterly program data and reports form respective agency departments. Accurately enter, update, and maintain participant and program data in internal databases and systems. Verify data for accuracy and completeness. Generate reports as requested by leadership. Maintain organized digital and physical records in compliance with organizational policies. Assist with preparing documents, forms, and program materials. Other duties as assigned Front Office & Communication Answer incoming phone calls professionally and direct calls to appropriate staff. Respond to general inquiries from parents, participants, and community members. Greet and assist visitors, participants, and parents in a welcoming and professional manner. Provide accurate information regarding program schedules, requirements, and events. Other duties and assigned Participant & Parent Engagement Interact daily with program participants and parents to collect required documentation and information. Support registration and enrollment processes. Follow up with parents regarding missing forms or needed updates. Maintain confidentiality when handling participant and family information. Other duties and assigned

High school diploma or equivalent required (Associate's degree preferred). 2-3 years of administrative or data entry experience preferred. Strong proficiency in Microsoft Office (Word, Excel, Outlook) and database systems. Strong proficiency with CRM Sy Strong attention to detail and organizational skills. Excellent verbal and written communication skills. Ability to handle confidential information with discretion. Strong customer service and interpersonal skills. Core Competencies Accuracy and attention to detail Professional communication Customer service orientation Time management and multitasking Confidentiality and integrity