IT Field Service Technician
Hemmersbach Nordamerika
Big Spring, United States of America
1 month ago
Role details
Contract type
Permanent contract Employment type
Full-time (> 32 hours) Working hours
Regular working hours Languages
English Experience level
Intermediate Compensation
$ 55KJob location
Big Spring, United States of America
Tech stack
HP Servers
Antivirus Softwares
Data Centers
Issue Tracking Systems
Job description
- Onboarding program
- Buddy program
- Health/ Medical insurance
- Life insurance
- Dental insurance
- Sick leave payments
- Internal career development program, As a Field Technician, you will be responsible for providing exceptional technical support to our clients, both consumers, and enterprises, in a timely and efficient manner. Providing excellent customer service by communicating clearly and professionally with clients, ensuring they are satisfied with the support provided this includes responding promptly to client requests for technical support, either on-site or remotely, depending on the client's needs and the project's scope.
- Equipment installations
- Upgrades
- Repairs for clients' printers, PCs/Data Centers, servers, and other IT equipment
- Providing technical support for HP servers and data center equipment
- Diagnosing and resolving server and data center-related issues
- Ensuring client satisfaction by delivering exceptional customer service
Requirements
- Experience in PC hardware installation and troubleshooting, enterprise anti-virus solutions and IT ticketing systems.
- 2 years of IT experience (or equivalent)
- Excellent time management skill
- Driving licence
Benefits & conditions
- This role is a salary non-exempt position with a targeted salary range of $50,000.00 USD - $55,000.00 USD.
About the company
Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile - we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids' Family. That's why Hemmersbach is The Social Purpose IT Company., Review for Hemmersbach Nordamerika
Review for Hemmersbach Nordamerika, Big Spring, TX
Review for Field Service Technician at Hemmersbach Nordamerika
Review for Field Service Technician at Hemmersbach Nordamerika, Big Spring, TX
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