IT Systems Administrator
Role details
Job location
Tech stack
Job description
As an IT Systems Administrator, you will collaborate to implement, maintain, and optimize the critical IT system of CommonSpirit Health's ServiceNow platform.
Every day you will manage multiple ServiceNow environments, ensuring stability, security, and performance, while troubleshooting complex issues and collaborating with teams.
To be successful, you will demonstrate comprehensive technical expertise, exceptional problem-solving, and a proactive approach to system resilience, ensuring robust and scalable IT infrastructure.
- Oversees and works on catalog requests and incidents related to Users, Groups, Locations, Assets and Licenses
- Monitors the platform performance while collaborating with System Analysts to improve health of the Service Now Platform
- Provides clear updates in responding to, following up and resolving reported issues and requests through the ticketing system with in established SLA's
- Responsible to complete all tasks and associated documentation within committed timeframes, and effectively communicates across teams and all level of management
- Provides clear communication during the lifecycle of administrative tasks such as Cloning, Patching or Upgrades
Remote eligible.
Requirements
- BA or BS in Computer Science, Technology, or Business discipline or equivalent experience is required.
- 4-6 years of professional experience in an IT technical or infrastructure field.
- 1-3 years of experience providing operational support of the ServiceNow platform
- ITIL Foundation Cert for IT Mgmt
- ServiceNow CSA Certification
Benefits & conditions
The posted compensation range of $36.59 - $54.43 /hour is a reasonable estimate that extends from the lowest to the highest pay CommonSpirit in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. CommonSpirit may ultimately pay more or less than the posted range as permitted by law., Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation's largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 137 hospital-based locations, in addition to its home-based services and virtual care offerings. CommonSpirit has more than 157,000 employees, 45,000 nurses and 25,000 physicians and advanced practice providers across 24 states and contributes more than $4.2 billion annually in charity care, community benefits and unreimbursed government programs. Together with our patients, physicians, partners, and communities, we are creating a more just, equitable, and innovative healthcare delivery system. Total Rewards
Depending on the position offered, CommonSpirit Health offers a generous benefit package, including but not limited to medical, prescription drug, dental, vision plans, life insurance, paid time off (full-time benefit eligible team members may receive a minimum of 14 paid time off days, including holidays annually), tuition reimbursement, retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings, as may be amended from time to time. For more information, please visit our Total Rewards
Unless directed by a Collective Bargaining Agreement, applications for this position will be considered on a rolling basis. CommonSpirit Health cannot anticipate the date by which a successful candidate may be identified. Apply CommonSpirit Health Requisition ID 2026-462854 Employment Type Full Time Department Information Technology Hours/Pay Period 80 Shift Day Weekly Schedule Monday - Friday (8:00 AM - 5:00 PM) Remote Yes Category Information Technology Travel No
