UX Designer 11703

We are seeking a UX Strategist with CRM experience to help shape and improve the user experience of enterprise CRM platforms. This role focuses on delivering intuitive, user-centered design strategies for large-scale digital initiatives, with a strong emphasis on improving the usability and effectiveness of Microsoft Dynamics CRM applications.

The UX Strategist will collaborate closely with product teams, designers, and business stakeholders to define and deliver engaging digital experiences across web and application platforms. This role requires a strong balance of user research, interaction design, and strategic thinking to ensure solutions align with both user needs and business goals.

This is an excellent opportunity for a UX professional who enjoys cross-functional collaboration, translating complex requirements into elegant design solutions, and influencing enterprise-level product strategy., * Lead interaction design strategy for enterprise CRM platforms across web and application environments.

• Partner with product managers, strategists, and designers to define user-centered solutions aligned with business goals.
• Conduct user interviews, stakeholder workshops, and observational research to understand workflows and pain points.
• Translate research insights into wireframes, user flows, prototypes, and design documentation using Figma.
• Create intuitive and scalable experiences through information architecture, interaction design, and usability best practices.
• Collaborate with cross-functional teams to deliver high-quality UX strategies and solutions.
• Balance client/investor needs with business and marketing objectives to produce meaningful digital experiences.
• Present and communicate design concepts and strategic recommendations to stakeholders.
• Analyze qualitative and quantitative data to inform UX decisions and improve user engagement.
• Support project planning, workflow coordination, and alignment across teams.

• 7-10 years of UX design, UX strategy, or interaction design experience.
• Hands-on experience designing CRM systems or enterprise applications.
• Strong proficiency with Figma for wireframes, prototypes, and design collaboration.
• Experience with user-centered design methodologies and UX research techniques.
• Ability to create wireframes, interaction flows, and user journey maps.
• Experience working with cross-functional teams including product, strategy, and engineering.
• Strong communication and stakeholder management skills.
• Experience translating complex workflows into intuitive user experiences.

Preferred Qualifications

• Experience working with Microsoft Dynamics CRM or similar enterprise CRM platforms.
• Background in enterprise UX design, financial services platforms, or data-heavy applications.
• Experience presenting design strategy to leadership and cross-functional teams.

At Seneca Resources, we are more than just a staffing and consulting firm-we are a trusted career partner. With offices across the U.S. and clients ranging from Fortune 500 companies to government organizations, we provide opportunities that help professionals grow their careers while making an impact. When you work with Seneca, you're choosing a company that invests in your success, celebrates your achievements, and connects you to meaningful work with leading organizations nationwide. We take the time to understand your goals and match you with roles that align with your skills and career path. Our consultants and contractors enjoy competitive pay, comprehensive health, dental, and vision coverage, 401(k) retirement plans, and the support of a dedicated team who will advocate for you every step of the way. Seneca Resources is proud to be an Equal Opportunity Employer, committed to fostering a diverse and inclusive workplace where all qualified individuals are encouraged to apply. Malvern