Programmer Analyst
Hire IT People
Lansing, United States of America
1 month ago
Role details
Contract type
Temporary contract Employment type
Full-time (> 32 hours) Working hours
Regular working hours Languages
English Experience level
SeniorJob location
Lansing, United States of America
Tech stack
API
Agile Methodologies
Azure
IBM WebSphere DataPower SOA Appliances
Middleware
Oracle SQL Developer
Power BI
Asynchronous Programming
Dynatrace
Requirements
- 5+ years of experience supporting large scale system as a Triage analyst
- Experience with customer support using tools such as Dynatrace, Elk and Power BI
- Experience with processing IT related tickets
- Experience using Oracle SQL to generate and execute complex queries for Triage analysis
- Experience using Azure DevOps
- Experience using Agile methodology
- Knowledge of APIs and Asynchronous programming
- Experience working in healthcare industry is a plus
- Experience training junior analyst is a plus
- Knowledge of IBM middleware products such as App Connect Enterprise and DataPower
- Excellent communication and documentation skills are desired
