Lead Network Engineer

At the University of Central Arkansas, we value our employees striving to maintain a work-life balance. We realize that this affects the overall well-being of employees while learning to prioritize challenging work and the ability to make a difference. Participation in university-wide remote work days may be available for certain positions. Training is provided on systems or job-specific software, and tools are available supporting professional and personal development. The benefits package allows you to customize your benefits to meet your current needs, with the ability to adjust them as your priorities change. This includes university contributions to health, dental, life and disability insurance, 80% tuition waivers for employees and their families, 12 official holidays, immediate leave accrual, and a retirement program with university contributions of 10% of employee salary. Also available are health and wellness incentives, as well as access to sports and cultural activities on campus for the family, free gym membership and equipment rentals. Position Summary The Network Support Specialist is responsible for maintaining and troubleshooting the state data, voice, video, and wireless networks. This position is governed by state and federal laws and agency/institution policy. Job Duties and Responsibilities

• Install, configure, and maintain campus LAN network hardware/software
• Manage IP subnet and VLAN assignments
• Maintenance of LAN fiber and copper infrastructure
• Monitor network performance to determine if adjustments need to be made
• Collaborate with other IT professionals on Networking-related IT projects
• Installation and maintenance of Ethernet-based TCP/IP networks, including switches, routers, and subnet/VLAN management
• Monitor life cycles and maintain an inventory of network hardware
• Schedule and perform network maintenance tasks
• Ensure network documentation is complete, current, and available to appropriate personnel
• Provide support to other IT staff as needed
• While this is primarily a daytime role, occasional on-call and after-hours work (including some nights and weekends) may be necessary to support critical operations or resolve urgent issues.

• Documented recent experience managing a network in a mid-to-large-scale environment, including wired and wireless topologies
• Understanding of core network concepts, such as VLANs, DHCP/DNS, VRFs, and LACP
• Knowledge of application transport and network infrastructure protocols/topologies
• Experience with 802.1x authentication and other network access control methodologies
• Knowledge of IPv6 preferred
• Ability to create accurate network diagrams and documentation
• Strong understanding of network infrastructure and network hardware
• Familiarity with network applications, such as VoIP, encryption, etc.
• Problem-solving skills (reasoning, intuition, and persistence)
• Excellent communication and interpersonal skills
• Ability to work effectively with highly technical vendors and support engineers, as well as non-technical end users

Skills Considered Essential for Success -Knowledge of the organization and administration of higher education. -Knowledge of state, federal, and university rules, regulations and procedures. -Ability to work in a diverse and dynamic environment. -Ability to work collaboratively and independently with common goals as a part of a team. -Ability to make sound judgments. -Effective interpersonal communication, writing, and organizational abilities. -Civility in all interactions. -Demonstrate effective follow-up. Required Education and/or Experience

• Bachelor's degree in an Information Technology-related field with a network engineering focus
• 3+ years of recent networking experience

Preferred Education and/or Experience

• Experience with Extreme Fabric Connect, IS-IS, and SPB (Shortest Path Bridging)
• Experience managing Enterasys and/or Extreme Networks switches
• General experience with network security, such as firewalls, VPN, VRFs, SSL/TLS, etc.
• Higher education institution IT experience, A recognized industry network certification, such as CCENT, Network+, or ECNA Physical Demands Checklist Sitting, Kneeling, Standing, Balancing, Lifting/Carrying, Walking, Climbing, Crawling Physical Exertion Administrative Work - Exerting up to 10 pounds, Light Work - Exerting up to 20 pounds, Primarily indoor work Posting Detail Information

Founded in 1907, UCA has an enrollment of more than 10,000 students and employs over 1,300 full-time employees. The university offers more than 85 undergraduate and 59 graduate certificate and degree programs, including doctoral programs in five disciplines. UCA is proud of its tradition of teaching excellence and its contributions in research, scholarship, and creative activities.