Computer Repair Technician

CARY NC
Cary, United States of America
1 month ago

Role details

Contract type
Franchise
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Intermediate

Job location

Cary, United States of America

Tech stack

Microsoft Windows
Spyware
Antivirus Softwares
Business Systems
Client Server Models
Computer Security
Computer Maintenance
Data Recovery
Network Troubleshooting
Network Installation Services
Routing
Peer-To-Peer (P2P)
Operational Systems

Job description

The Nerd will complete desktop configurations, installations and upgrades of personal computer hardware and software, perform technology audits, provide software and operating system support on Mac and all versions of Windows, and offer proactive remote monitoring on business systems. The Nerd must have a strong field service background and customer service skills. Nerds must have solid technical skills, good communication skills and the desire to be a part of growing and exciting team. Responsibilities Onsite computer solutions for Windows-based PCs and Apple computers Offer solutions such as hardware upgrades and remote monitoring to Residential customers and Business customers Network installation and maintenance (wired, wireless, LAN, WAN) Data recovery and loss prevention Virus protection and Spyware/Adware removal Computer security enhancement PC Hardware and software fault isolation and repair System repair and upgrades Software upgrade and installation One-on-one training

Requirements

2-5 years of experience with Windows-based PCs (Win7, Win8, Win10) and networking in both residential and business environments Strong knowledge of PC troubleshooting and repair, both hardware and software/OS Knowledge of network troubleshooting and installation, wireless setup and management, Routing and switching (ex. Network+, MCSE, etc.) Proficiency with peer-to-peer and client/server network configurations and troubleshooting Professional, high-energy, customer-oriented work ethic Valid driver's license and a clean driving record Must be willing to submit to mandatory background check

About the company

NerdsToGo is a cool, fast-growing brand that provides computer solutions to residential consumers and small businesses. We service every type of technology from computers, phones, tablets and printers to networks, internet connections, security and much more!

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