Windows 10 Deskside- (Warrendale, PA)
Role details
Job location
Tech stack
Job description
- Provide onsite deskside support for Windows 10 systems
- Perform remote takeover troubleshooting and resolution
- Support end-user hardware, software, and networking issues
- Collaborate with remote teams as needed
- Maintain clear documentation of issues and resolutions
Requirements
We're seeking a motivated and customer-focused Desktop Support Technician to provide onsite Windows 10 deskside and remote support in a corporate environment. This role is ideal for someone who thrives working independently, communicates well, and enjoys solving end-user technical issues. This is a 1+ year contract opportunity., * 1.5-3 years of Windows 10 desktop support experience in a corporate environment
- 1.5-3 years supporting end-user client LAN/networking issues
- Strong customer service with a professional, service-oriented approach
- Must be fully vaccinated, * Prior experience working without an onsite client manager, * Environment: Candidate must be self-motivated; no client manager onsite
Benefits & conditions
This is a Contract position based out of Warrendale, PA. Pay and Benefits
The pay range for this position is $22.00 - $25.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type