Network & Infrastructure Engineer 1, 2, Senior

We are seeking an experienced OT infrastructure engineer to join our High Security Operations Center (HSOC) team. This role is critical to supporting SRP's operational technology environments, including power generation and transmission systems. As a Senior OT Infrastructure Engineer, you will support and assist with virtualized server environments, backup systems, and secure data transfer solutions within a high-security, NERC-CIP-compliant framework. The ideal candidate will have deep expertise in virtualization platforms, Windows/Linux server administration, backup and disaster recovery technologies, and security hardening practices for critical infrastructure. While focus of position is on supporting infrastructure, this individual will also be responsible for assisting with and troubleshooting core network architecture around switching and firewalls. Title of position is officially "Network Engineer", but role will require knowledge of and willingness to work with full OSI stack, especially layers 3-7., * Assist ITS Teams (Virtualization, Server, Storage, etc.) with support of physical and virtualized environments using VMware vSphere, Cohesity, NetApp, and other systems.

• Support Cisco switching (Nexus and Catalyst) and Palo Alto firewalls
• Support secure data transfer technologies, including data diodes and associated monitoring.
• Collaborate with team members on infrastructure lifecycle planning, migrations, and optimization of multi-site redundancy.
• Maintain and enhance cyber security frameworks and IT governance plans while remaining NERC-CIP compliant.
• Create, review, and update process documents, infrastructure diagrams, and compliance documentation.
• Diagnose, troubleshoot and resolve network and infrastructure issues across virtualization, storage, and server platforms; perform root cause analysis when needed.
• Provide on-call support on a 24/7 rotation for critical OT systems (all OSI layers).
• Foster a positive working environment through collaboration, knowledge sharing, and cross-team engagement.

A bachelor's degree relevant to the assignment from an accredited institution is preferred., * For a Level 1 (Associate), a minimum of no previous years of experience to two years related experience is required (if no degree, four-six years of relevant experience or equivalent combination of education and related experience totaling four-six years).

• For a Level 2 (Journey), a minimum of two years of experience to four years related experience is required (if no degree, six-eight years of relevant experience or equivalent combination of education and related experience totaling six-eight years).

• For a Level 3 (Senior), a minimum of five years of related experience is required (if no degree, nine years of relevant experience or equivalent combination of education and related experience totaling nine years)., * Relevant Certifications Considered: VMware Certified Professional (VCP), Microsoft Certified Solutions Expert (MCSE), Cisco CCNA/CCNP, Palo Alto PCNSE/NGFW Eng, CompTIA Security+.

• Proven experience with virtualization technologies and Windows/Linux server administration. (VMware vSphere)

• Strong knowledge of storage and backup/recovery platforms and disaster recovery planning. (NetApp, Cohesity)

• Familiarity with OT security standards, NERC-CIP compliance, and secure data transfer solutions.

• Ability to troubleshoot complex infrastructure issues under pressure and during critical outages.

• Scripting and automation skills (PowerShell, PowerCLI) for efficiency and compliance.

• Excellent organizational, communication, and project leadership skills with a growth mindset toward advancing technical knowledge.

• Ability to work remote or on-site as needed, including various SRP sites (substation and generation). Minimum of 2 days a week in-office/on-site is required, with flexibility for additional on-site work when necessary.

• Valid driver's license and ability to travel between sites.

• High level problem-solving and communication skills

• Operational Technology (OT) and/or Utility experience is highly desired

SRP's success is rooted in our employees' happiness, health, and safety. That's why we offer a comprehensive benefits package to meet the needs of our employees and enhance their well-being. In addition to competitive pay and performance incentives, eligible employees can take advantage of the following benefits:

• Pension Plan (at no cost to the employee)
• 401(k) plan with employer matching
• Available your first day: Medical, vision, dental, and life insurance
• Over 200+ hours of PTO (includes vacation days, holidays, floating holidays, and sick leave)
• Parental leave (up to 4 weeks) and adoption assistance
• Wellness programs (including access to a recreation and fitness facility)
• Short and long-term disability plans
• Tuition assistance for both undergraduate and graduate programs
• 10 Employee Resource Groups for career development, community service, and networking

SRP is one of the largest public power and water utilities in the U.S. providing electricity to approximately one million customers in the greater metropolitan Phoenix area. Since its founding in 1903, SRP has fostered a culture of stewardship and customer service consistently ranking as an industry leader in customer service according to J.D. Power and named one of Arizona's best employers by Forbes. SRP continues to adapt to its changing business environment by seeking innovative ways to reimagine utility service and the provision of critical resources essential to the life and economy of Arizona. Why Work at SRP At SRP, we foster an inclusive work environment and believe everyone should have a fair chance to work, regardless of who they are. That's why we value teams with diverse perspectives, experiences, and backgrounds to help SRP deliver on its mission of providing reliable, affordable and sustainable water and power.