Change Management Consultant
Role details
Job location
Tech stack
Job description
Are you passionate about helping people and organizations embrace change. At Accenture Federal Services, we're looking for a Change Management Consultant who thrives on solving complex challenges and driving transformation so federal government agencies can deliver on mission-critical initiatives. Our clients need someone experienced in building and executing change management strategies, working directly with teams to ensure smooth adoption of new processes, technologies, and ways of working. A change practitioner's expertise lies in crafting actionable plans, engaging stakeholders, and delivering results that drive lasting impact in complex, federal environments.
The work:
- Work closely with project teams to integrate change management strategies into broader project plans.
- Collaborate with cross-functional teams and federal stakeholders to align change efforts with organizational goals and mission objectives.
- Conduct readiness assessments and change impact analyses to identify risks, challenges, and mitigation strategies.
- Develop detailed change management plans, including stakeholder engagement, communications, and training strategies, to support federal client transformation efforts.
- Execute change management activities, such as facilitating workshops, conducting impact analyses, and implementing engagement strategies to drive adoption.
- Create and deliver tailored communications and materials to prepare and support end-users through change initiatives.
- Monitor and evaluate the effectiveness of change management activities, collecting feedback and making real-time adjustments to improve outcomes.
- Support the development of tools, templates, and methodologies to enhance the Talent & Organization practice and ensure repeatable success.
Requirements
- Bachelor's Degree or equivalent experience
- 2+ years' experience in one or a mix of the following areas:
- Change Management
- Workforce Transformation
- Agile Change
- Change Analytics
- Design Thinking
- Include 2-3 years of experience delivering change in a federal environment
- Familiarity with a digital technology platform (e.g. Salesforce, Pega, ServiceNow, Appian, etc.), a Cloud Service Provider (e.g. Amazon, Microsoft, Google), or Cyber Security
- U.S. citizenship required to meet federal client requirements
Bonus points if you have:
- Experience working as a consultant on change management
- Certified Change Management Professional (CCMP) Certifications or PROSCI
- Experience with designing, developing, and rolling out a change management plan for a mid- or large-scale program
- Experience leveraging artificial intelligence (AI) tools and techniques to solve client challenges and enhance change management efforts
- Familiar with digital authoring tools like Adobe Creative Cloud, PowToon, Mentimeter, Camtasia, SnagIt, Adobe Captivate, and Articulate 360 to accelerate learning and adoption
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