Senior Enterprise GIS Administrator

The Enterprise ArcGIS Administrator is responsible for leading the design, administration, security and operational reliability of the organization's enterprise GIS ecosystem, including Enterprise ArcGIS Enterprise and ArcGIS Online. This role supports a large, multi-user and multi machine environment by managing system performance, authentication integrations, upgrades, and security while ensuring the availability and stability of all GIS services and applications. This role will oversee monitoring, automation, WebGISDR backup/restore procedures, and coordinates closely with server, database, and network teams., This position is within the ITS Enterprise Spatial & Mobility Solutions (ES&MS) team. The team is responsible for supporting SRP's on-premise and cloud GIS and CAD platforms, including the development, configuration, and support of departmental and enterprise geo-spatial software solutions. The ES&MS solutions portfolio includes over 30 different custom GIS software applications and over 20 GIS integrations (Maximo, SAP, AZ811, etc.).

Highlights

Supported GIS/CAD platforms include Autodesk, Bentley, ESRI, and GE Smallworld.

The selected ES&MS Manager will assist with leading a team of GIS analysts and software developers, as they develop and support solutions that are aligned with SRP's corporate objectives.

What You'll Do

• Administer, configure, manage and maintain ArcGIS Enterprise and ArcGIS Online environments.
• Provide web GIS support, including troubleshooting services, applications, map publishing, and performance issues.
• Manage and monitor Windows Server environments including IIS, patching, and general system administration tasks.
• Implement and maintain infrastructure monitoring for performance, health, and availability.
• Manage and automate WebGISDR backup/restore processes for system resiliency.
• Lead system upgrades, migrations, and environment refreshes (Dev/Test/Prod).
• Configure and support authentication systems including Integrated Windows Authentication (IWA) and SAML.
• Work with administration tools such as REST Admin, Server Manager, and Portal Admin.
• Collaborate with database, network, and security teams to support enterprise-scale GIS operations.
• Support additional Esri tools and applications such as ArcGIS Pro and ArcGIS Earth.

The ideal candidate brings 5 to 8+ years of progressive ArcGIS administration experience, strong knowledge of Windows Server environments, and familiarity with enterprise geodatabases, especially in Oracle. Additional experience with scripting (Python/PowerShell), SQL Server, Utility Network, and other Esri tools such as ArcGIS Pro, REST Admin interfaces, and ArcGIS Earth is highly valuable., A bachelor's degree relevant to the assignment from an accredited institution is preferred., * For a Level 3 (Senior), a minimum of five years of related experience is required (if no degree, nine years of relevant experience or equivalent combination of education and related experience totaling nine years).

• 5 to 8+ years of progressive ArcGIS administration experience with ArcGIS Enterprise and ArcGIS Online.
• Experience supporting web GIS, including service publishing, performance tuning, and troubleshooting.
• Hands-on experience with Windows Server administration.
• Experience managing and monitoring enterprise-level ArcGIS deployments with many users.
• Knowledge of ArcGIS Pro, ArcGIS Server Manager, Portal Admin, and REST Admin interfaces.
• Experience with Oracle databases preferred; SQL Server is a plus.
• Experience with Oracle Spatial and SDE enterprise geodatabases in Oracle.
• Nice to have: Familiarity with ArcGIS Earth.
• Nice to have: experience with Utility Network.
• Nice to have: strong scripting experience using Python or PowerShell., * Strong understanding of enterprise GIS architecture, patterns, and best practices.
• Ability to manage a large, multi-user enterprise environment with high performance, reliability, and security expectations.
• Capability to identify and resolve complex GIS, server, authentication, and database issues.
• Proficiency with automation and scripting (Python, PowerShell preferred).
• Knowledge of authentication frameworks (IWA, SAML) in enterprise environments.
• Strong collaboration skills to work effectively with cross-functional IT teams.
• Ability to plan and execute enterprise upgrades, migrations, and system lifecycle management with minimal downtime.
• Experience monitoring and optimizing system performance, capacity, and service stability.

SRP's success is rooted in our employees' happiness, health, and safety. That's why we offer a comprehensive benefits package to meet the needs of our employees and enhance their well-being. In addition to competitive pay and performance incentives, eligible employees can take advantage of the following benefits:

• Pension Plan (at no cost to the employee)
• 401(k) plan with employer matching
• Available your first day: Medical, vision, dental, and life insurance
• Over 200+ hours of PTO (includes vacation days, holidays, floating holidays, and sick leave)
• Parental leave (up to 4 weeks) and adoption assistance
• Wellness programs (including access to a recreation and fitness facility)
• Short and long-term disability plans
• Tuition assistance for both undergraduate and graduate programs
• 10 Employee Resource Groups for career development, community service, and networking

SRP is one of the largest public power and water utilities in the U.S. providing electricity to approximately one million customers in the greater metropolitan Phoenix area. Since its founding in 1903, SRP has fostered a culture of stewardship and customer service consistently ranking as an industry leader in customer service according to J.D. Power and named one of Arizona's best employers by Forbes. SRP continues to adapt to its changing business environment by seeking innovative ways to reimagine utility service and the provision of critical resources essential to the life and economy of Arizona. Why Work at SRP At SRP, we foster an inclusive work environment and believe everyone should have a fair chance to work, regardless of who they are. That's why we value teams with diverse perspectives, experiences, and backgrounds to help SRP deliver on its mission of providing reliable, affordable and sustainable water and power.