Senior Implementation Consultant
Role details
Job location
Tech stack
Job description
- Onboard Clients. You'll create exceptional onboarding experiences for each product or service implementation. You'll help clients develop the skills and confidence to use our products with ease through your expertise and relationship-building.
- Implement WorkForce Software Technologies.You will analyze existing systems, interface requirements, and business processes. You will incorporate new processes, tools, and approaches when recommending and implementing the WorkForce solution.
- Partner Internally.You will collaborate with associates in sales and support and exchange routine information with members of the client project team, including priorities, timeliness, and issues as they arise.
- Multi-Task & Communicate.You will work on multiple time-sensitive projects and follow-up items simultaneously. You will share essential information with clients and the teams you work with at ADP., * Courage comes from how associates are willing to have difficult conversations, speak up, be an owner, and respect one another's ideas to find the best solution.
- Deliver at epic scale. We deliver real user outcomes using strong judgment and good instincts. We're obsessed with the art of achieving simplicity with a focus on client happiness and productivity.
- Be surrounded by curious learners. We align ourselves with other smart people in an environment where we grow and elevate one another to the next level. We encourage our associates to listen, stay agile, and learn from mistakes.
- Act like an owner and a doer. Mission-driven and committed to navigating change, you will be encouraged to take on any challenge and solve complex problems. No tasks are beneath or too great for us. We are hands-on and willing to master our craft.
- Give back to others. Always do the right thing for our clients and our community and humbly give back to the community where we live and work. Support our associates in times of need through ADP's Philanthropic Foundation.
- Join a company committed to equality and equity. Our goal is to impact lasting change through our actions.
Requirements
- You have at least 4-6 years of experience working in software implementations.
- You have intermediate to advanced Microsoft Office skills with a strong emphasis on Excel
- You have experience with Waterfall or Agile methodologies
- You will have the ability to travel up to 20% with the potential for international travel
- Associates that are located near an ADP or WorkForce office, would be expected to follow the ADP hybrid work model
A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include:
- Experience noted above OR
- Military experience where skills including teamwork, adaptability, organization, and follow-through will help you build team and client relationships, identify solutions, and achieve success.
BONUS POINTS FOR THESE: Preferred Qualifications
- Strong comprehension of implementation principles and lifecycles
- Demonstrates technical aptitude to learn quickly and adpts to new circumstances
- Ability to work on a dynamic, client-focused team and establish excellent working relationships
- Familiarity with or background in HR, Payroll, or Workforce Mangement
- Experience providing application support for complex software systems
Benefits & conditions
Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity or commissions. We offer the following benefits: Medical, Dental, Vision, Life Insurance, Matched Retirement Savings, Wellness Program, Short-and Long-Term Disability, Charitable Contribution Match, Holidays, Personal Days & Vacation, Paid Volunteer Time Off, and more. The compensation for this role is USD $59,100.00 - USD $120,200.00 / Year*