Infrastructure Engineer

To provide onsite deskside Tier 2 support performing the following duties:

Primary Duties for this role:

• Deploying new computers to replace old ones.
• Upgrading to window 11 from 10
• Imaging computers
• Disposing of outdated assets
• Strong Software skills: Powershell, python, etc.

Additional details:

• Documents recording and/or distributing information. Has some breadth, depth and/or frequency of interaction with external contacts. Typical examples include updating assets in Asset Center, following KB articles for problem resolution, and following unit specific processes.
• Responsible for effective e-mail communications and ability to create and maintain basic
• documents/records
• Responsible for recognizing problems with the processes/operations supported. Is responsible for resolving those problems with pre- established and documented solutions. Is responsible for reporting to others those problems that fall outside the scope of established procedures.
• Maintains equipment, supplies, data supporting processes or operations.

• Knowledge of computing and networking concepts and fundamentals
• Ability to use standard desktop load applications such as Microsoft Office plus intranet and internet functions.
• Knowledge of computer security policies and a general overall knowledge of computer security concepts
• 1 year or more IT experience preferred, but recent college graduates will be considered

Education Requirements:

• Degree in an Information Technology discipline or equivalent experience. - High School or secondary diploma or equivalent

• 1st shift (6am - 3:30pm with flex start am) with minimal overtime
• 25% desk work and 75% shop floor
• Possible use of Deere Gator to get around the facility
• Metatarsals are required on the first day
• Business casual dress code

** Visa sponsorship is not available, now or in the near future, for this position**

Some travel between local Quad City facilities as needed may be required. Weekly or less frequency within 10 miles. Will drive a John Deere Gator while in the factory after completing training., The hourly rate for this position is between $25-$26 per hour., Sunrise offers ACA compliant medical coverage/dental insurance/vision insurance to all employees. We also offer Sick time benefits as required per State regulations.