IT Support Specialist

• Maintain and enforce Spectrix's written information system policy.
• Address cybersecurity issues daily, including monitoring threats and implementing protective measures.
• Maintain and update hardware inventories to ensure accurate records and efficient asset management.
• Coordinate with Spectrix's remote support team for advanced troubleshooting and technical escalations.
• Manage Spectrix's server operations and backup policies to ensure data integrity and availability.
• Oversee onsite security protocols for IT systems and physical hardware.
• Address email security concerns, including spam filtering, phishing detection, and user awareness.
• Manage the employee training platform, including scheduling, tracking progress, and providing support.
• Conduct phishing testing, distribute notices, and provide guidance to employees regarding cybersecurity best practices.
• Support Spectrix's employees with computer hardware and software, email, cybersecurity, backup, and other IT related concerns.

Do you have experience in Threat detection & response?, Do you have a Bachelor's degree?, * A bachelor's degree in computer science, information technology, or similar.

• 0-2 years of experience as an IT support specialist.
• Experience in IT support, cybersecurity, and systems administration.
• Familiarity with hardware inventory management and server maintenance.
• Ability to determine IT needs and train end-users.
• Strong knowledge of information system policies and compliance.
• Experience in documenting processes and monitoring performance metrics.
• Excellent communication and coordination skills.
• Ability to keep up with technical innovation and trends in IT support.
• Exceptional ability to provide technical support and resolve issues.
• Ability to work independently onsite in North Haven, CT.
• Experience with employee training platforms and phishing simulation tools is preferred.

4.14.1 out of 5 stars North Haven, CT 06473 $25 - $28 an hour - Part-time, Pulled from the full job description

• Loan assistance
• 401(k)
• Health insurance
• Vision insurance
• Dental insurance
• Life insurance
• Disability insurance, Spectrix offers flexible schedules, competitive salaries, and a committed work environment to its employees; the company provides automatic benefits of life insurance and short and long term disability insurance. Optional benefits for full time employees include health, dental, and vision insurance, college loan assistance, and an employer matched retirement savings plan. Spectrix is not a placement agency.

Spectrix is an equal-opportunity employer. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Spectrix complies with all applicable federal, state, and local laws governing nondiscrimination in employment.

Pay: $25.00 - $28.00 per hour

Benefits:

• 401(k)
• Vision insurance